@HelloOrlo

Discover the world's only Community Engagement Platform designed for the public sector 🎉

 Birmingham, United Kingdom
orlo.tech/
Joined May 2012
  • Tweets8.7K
  • Following842
  • Followers7.1K
5.1KMedia
Ever looked at a summit photo on Instagram and thought, "I could definitely climb that in my flip flops"? 👀 At Big Social, we’re joined by Nick Phillips (Media and Communications Director for Mountain Rescue England and Wales). Grab your spot before it's too late! orlo.uk/JxyiO
A promotional graphic featuring Nick Phillips, Media and Communications Director for Mountain Rescue, for BIG Social.

ALT A promotional graphic featuring Nick Phillips, Media and Communications Director for Mountain Rescue, for BIG Social.

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74% of public sector workers are using AI, but 90% say their organisation isn’t set up to get value out of it. We recently ran a webinar on how to use AI to listen, understand, and act, as well as some information on how Orlo is set up to help. We've written about it, here: orlo.uk/ruh14
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Entries for the Orlo Spotlight Awards close tonight! Orlo customers - are you ready to take the win? This is your last chance to enter, so be quick: orlo.uk/4QMBK
Promotional graphic for the Orlo Spotlight Awards featuring metallic trophies and guest host Rachel Duffy.

ALT Promotional graphic for the Orlo Spotlight Awards featuring metallic trophies and guest host Rachel Duffy.

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In the public sector, keeping data secure is everything - trust depends on it. That’s why over 400 public sector teams rely on Orlo. With ISO 27001, ISO 22301, Cyber Essentials Plus, and SOC 2, your channels stay protected as standard: orlo.uk/3g7Pl
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Continuing with our stellar line up at BIG Social - introducing Hardeep and Brendan who will be running a session all around how you can harness the power of unified data and AI to empower your organisation. If you fancy a peak at what's in store, watch out latest webinar: orlo.uk/5B0ku
Orlo BIG Social event in Birmingham on 22 October featuring Brendan de Bruyn and Hardeep Johal.

ALT Orlo BIG Social event in Birmingham on 22 October featuring Brendan de Bruyn and Hardeep Johal.

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Spotted a sudden spike in your socials? Don't spend hours digging through data to figure out what's going on. Orlo’s AI-powered Theme Alerts track emerging patterns across your inbox and listening data, flagging sudden surges in conversations before they turn into a crisis: orlo.uk/MoDIy
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Your work deserves a standing ovation, so let’s give it one! The Orlo Spotlight Awards are back for BIG Social on 22 October, and entries are still live, but not for long - the deadline is 22 September. Enter here: orlo.uk/2iYm5
Promotional graphic for the Orlo Spotlight Awards featuring guest host Rachel Duffy.

ALT Promotional graphic for the Orlo Spotlight Awards featuring guest host Rachel Duffy.

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How can public sector teams use AI as an enabler? Join us on 16 September (12 PM BST) for a practical webinar here: orlo.uk/eUJK7
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Tired of wading through noise just to find the messages that actually matter? Our AI Spam Filter does the heavy lifting for you by automatically separating junk from genuine community engagement so your inbox stays clean, focused, and actionable. Join our webinar for more: orlo.uk/BWMQ3
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📣 New webinar alert! Sign up to our free AI webinar on 16 September for loads of top tips on how to use AI for good: orlo.uk/c3ukp
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Change is constant in the public sector and building trust isn’t all that easy. The good news is, you don’t have to do it alone! Join us at BIG Social on 22 October for a day focused on real connection, practical advice, and zero awkward small talk. Sign up: orlo.uk/Vp5P2
Promotional graphic for the Orlo BIG Social event in Birmingham on 22 October 2026, featuring a call to get free tickets.

ALT Promotional graphic for the Orlo BIG Social event in Birmingham on 22 October 2026, featuring a call to get free tickets.

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Ever lose sleep over your local gov trolls? Read Dana Berchman’s new blog, "Bury the Trolls," to take back your peace. Plus, Dana & Orlo’s Lauren Evans are swapping real local gov stories on a new podcast this Sept! 🎙️ Read the blog: orlo.uk/epyGW Get the podcast: orlo.uk/sXUps
Two garden gnomes against a dark background with text promoting a blog post about managing online trolls.

ALT Two garden gnomes against a dark background with text promoting a blog post about managing online trolls.

Text graphic reading: You don't have a communications plan... You have a hostage situation. Logo for Orlo at the bottom.

ALT Text graphic reading: You don't have a communications plan... You have a hostage situation. Logo for Orlo at the bottom.

A graphic titled 'How to Bury the Trolls and take back your narrative without:' with the Orlo logo in the corner.

ALT A graphic titled 'How to Bury the Trolls and take back your narrative without:' with the Orlo logo in the corner.

A graphic listing three negative social media practices: Deleting comments, Censoring criticism, and Arguing in the replies.

ALT A graphic listing three negative social media practices: Deleting comments, Censoring criticism, and Arguing in the replies.

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Freddie from Croydon Council spoke to us recently about the part of Orlo he loves the most - social listening. If you want to find out how social listening can help your organisation, click here: orlo.uk/p5FsA
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Are you signed up to BIG Social yet? We’ve got some truly incredible surprises planned, some amazing speakers, you’ll get to meet and learn from loads of other public sector comms professionals, AND it’s FREE! Sign up today: orlo.uk/WEcoQ
Antonia Dixey smiling at BIG Social with a quote from her which reads "When we are in a room with people, the ideas are better. The collaboration is magic. And the atmosphere is so vibey that you walk away thinking 'this is why I love my job'".

ALT Antonia Dixey smiling at BIG Social with a quote from her which reads "When we are in a room with people, the ideas are better. The collaboration is magic. And the atmosphere is so vibey that you walk away thinking 'this is why I love my job'".

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Orlo customers, get those entries ready, it’s your time to shine! The Orlo Spotlight Awards are still open, and we want to celebrate your incredible work! Enter here: orlo.uk/9ANAB
Promotional graphic for the Orlo Spotlight Awards featuring guest host Rachel Duffy and several award trophies.

ALT Promotional graphic for the Orlo Spotlight Awards featuring guest host Rachel Duffy and several award trophies.

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Our latest guide breaks down how real teams across the NHS, local government, police, and housing are using AI behind the scenes for tasks like alt text generation, incident detection and report summaries, so they can save themselves some valuable time. orlo.uk/4RREB
Promotional graphic for an Orlo guide on how public sector organisations are using AI, set against a blue data background.

ALT Promotional graphic for an Orlo guide on how public sector organisations are using AI, set against a blue data background.

A graphic titled 'How some organisations are using AI' listing three uses: custom digital assistants, accessibility, and incident detection.

ALT A graphic titled 'How some organisations are using AI' listing three uses: custom digital assistants, accessibility, and incident detection.

A slide titled 'Practical tips' listing three points: Plain English assistant, simplifying data, and algorithm changes.

ALT A slide titled 'Practical tips' listing three points: Plain English assistant, simplifying data, and algorithm changes.

A graphic titled 'AI non-negotiables' listing three rules: keep a human in the loop, avoid sensitive data, and reject AI slop.

ALT A graphic titled 'AI non-negotiables' listing three rules: keep a human in the loop, avoid sensitive data, and reject AI slop.

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Thinking about streamlining your agency’s social workflow? 👋 Mason Luvera brings nearly ten years of local government communications experience to share what teams should look for when adopting new management tools.
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👀 Who could it be? We’ve got a very special host lined up for the Spotlight Awards and we want your guesses based on the picture clue below! If you’re an Orlo customer, get your entry submitted today, and come back tomorrow for the big reveal to find out who you could be receiving an award from...
An abstract pattern of vertical stripes transitioning from dark green and brown to gold, blue, and purple.

ALT An abstract pattern of vertical stripes transitioning from dark green and brown to gold, blue, and purple.

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Is Andy Burnham’s team completely rewriting the government social media? Find out, here: orlo.uk/eraBH
A blog post graphic featuring Andy Burnham with the title: Why Andy Burnham’s social strategy is getting so much attention.

ALT A blog post graphic featuring Andy Burnham with the title: Why Andy Burnham’s social strategy is getting so much attention.

Text graphic stating: It feels like a real conversation. Burnham’s team are leaning into platform-native humour. Orlo logo.

ALT Text graphic stating: It feels like a real conversation. Burnham’s team are leaning into platform-native humour. Orlo logo.

Text graphic stating: It's reshaping government comms. Other cabinet ministers are now jumping on trends too, including John Healey.

ALT Text graphic stating: It's reshaping government comms. Other cabinet ministers are now jumping on trends too, including John Healey.

A man in a suit and glasses next to text promoting a new blog post from Orlo about a new strategy.

ALT A man in a suit and glasses next to text promoting a new blog post from Orlo about a new strategy.

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Most local gov comms ask: "What should we post?" Dana Berchman (CEO of Oh, hi! Communications / former Gilbert, AZ CDO) suggests a better question: "What are residents saying?" Trust erodes one unanswered comment at a time. Here’s how to build real 2-way engagement 👇 orlo.uk/SZoHy
Promotional graphic for an Orlo blog post titled 'They’re Already Talking About You' featuring a crowd using smartphones.

ALT Promotional graphic for an Orlo blog post titled 'They’re Already Talking About You' featuring a crowd using smartphones.

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