Customer Experience Strategist #runner, #crossfit #golf (btw: thoughts expressed here solely mine)

Ann Arbor, MI
Joined January 2012
🔥 My next stop - Vegas for Braze Forge 2024! 🔥 If you're attending, or in town, let me know as we're going to be talking —data, insights, personalization and digital transformation. bit.ly/4d8iEhI
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Want to connect w/ the Segment Team? Let's meet up @Iterable Activate NYC on September 10th! 🎉 bit.ly/3Xed9Iw
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With customers demanding personalization, it's surprising to hear only 35% of companies feel they are successfully delivering on this trend. Learn more by downloading the @Segment State of Personalization Report! bit.ly/3RFPxZ1
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Why is first party data important? 63% of respondents are okay w/ personalization as long as it's their "own" data. Learn more about State of Personalization by downloading Segment 3rd Annual study w/ over 3,500 businesses and consumers responding. bit.ly/3RFPxZ1
Per recent #Postclick survey, Segment provides over 80% of the surveyed marketers access to the key digital ad platforms driving the most ROAS; includes: #Meta, #Google, #Instagram, #LinkedIn and now Snap Inc.! Let Segment connect you to higher returns. bit.ly/3pZEDBf
Personalization is a king! Thus, it's no surprise nearly 50% of those surveyed stated they'd become a repeat buyer if experience was personalized! Learn more about personalization by downloading Segment 3rd Annual study. bit.ly/3RFPxZ1
We get it, you're trying to figure out the path from Google Universal Analytics to GA4, right? Look to @segment, the market leading CDP, to ease your stress. You can now easily use both with one connection to Segment. Save time & money! bit.ly/3Tq7tsa
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🏆 Giveaway Alert! 🏆 RT and drop your favorite #Pistons championship team below for a chance to win a Joe Dumars bobblehead. (Winner will be selected and dm'd tomorrow)
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Join Adobe Experience Cloud and Accenture Interactive for a joint #ExperienceMakers webinar for #CPG firms. #Accenture will share new research via their #lifereimangined initiative. As a bonus, $20 Uber Eats gift card for #Adobe customers who register ow.ly/GI6750Gru8G
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Hey @DJohnsonPGA how about a shout out to @jamespiot1, the #USAmateur champ, who will join you on the Oakmont board of fame! @WashtenawGC
Oakmont has a new name to add to the wall @jamespiot1 | @msumensgolf
Congratulations to @jamespiot1. The #gangsome at @WashtenawGC are thrilled with what you accomplished. Amazing.
The first Michigan native to hoist the Havemeyer Trophy! @jamespiot1 | #USAmateur

Great opportunity to hear from a legend! #AdobeSummit
She’s one of the most decorated athletes ever — and a designer, entrepreneur, and investor. Now, Serena Williams is hitting the virtual stage at #AdobeSummit. Register now for this free event: adobe.ly/3lfSY9K
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Congratulations to @Accenture for earning @Adobe 2020 #DX Global Partner of the Year (#POY) honors! It takes a team to earn this win! A big thank you to everyone who played a part across the world. businesswire.com/news/home/2…(BUSINESS%20WIRE,of%20the%20Year%20by%20Adobe.
What are the keys to becoming a #BX leader? Take a look at the image, or better yet, visit Accenture Interactive or Adobe Experience Cloud. accenture.com/us-en/insights…
Are you surprised to see #BX leaders are twice as likely to turn data into action? See how Accenture supports your #CDP GTM with Adobe Experience Cloud and our #AEP solution. ow.ly/Vuvs50CSJGr
In new #research from @AccentureACTIVE, they surveyed nearly 1,550 #executives (nearly a quarter of them #CEOs) in 21 countries across 22 industries. The results speak volumes in showing #BX is the way forward. Click to learn more or visit @AdobeExp. ow.ly/uRWP50CSJvS
In the new year, let's expand out thinking around experiences from simple #CX to the power of #BX selling. Learn more with Accenture Interactive, an Adobe partner, and their latest research. ow.ly/CvKH50CSJg0