HostForWeb Support (@HFWSupport) header
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The official support twitter account for Chicago's premier hosting provider, HostForWeb. Providing reliable solutions for customers since 2001

Chicago, IL
Joined April 2014
Replying to @Abelini
@Abelini We are sorry to hear this. We have created ticket #WJG-549-67744 on your behalf and our technicians will contact you shortly.
Replying to @Abelini
@Abelini We are sorry to hear about this issue! As we can see, the server is up. Can we use admin@autumnws.com.com to create ticket for you?
2
Replying to @streetlife
@streetlife You can choose and order the VPS at : hostforweb.com/vps/ For details, open support ticket via your HFW Account
Replying to @streetlife
@streetlife You are most welcome, don't hesitate to contact us if you'll need further assistance
Replying to @streetlife
@streetlife if you have root access you can reset it via WHM - Apache service ,if not feel free to reach us at support@hostforweb.com
1
Replying to @bdgspeople
@BaronLBC Thank you. We always do out best to be of service. We will be here for you 24/7 if you need us.
Replying to @sumerdigital
@sumerdigital, thank you for your kind words! I'm glad we could be of assistance.
Replying to @sumerdigital
@sumerdigital, the server is back up. We apologize for the inconvenience.
1
Replying to @CountrysideWebs
@CountrysideWebs your server is up and running, and ticket replied. Let us know if you need further assistance.
Replying to @streetlife
@streetlife Please open a ticket with the order details with our Billing department so that our staff can assist you further.
Replying to @streetlife
@streetlife please open ticket with our Sales department for further assistance with it.
Replying to @streetlife
@streetlife VPS server setup is maximum 2h, average activation ~ 1 hour
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Replying to @GrownFolksMusic
@GrownFolksMusic We are sorry to hear that. Do you possibly have a ticket ID to provide us with, so we could check this in more detail?
@MultiMediaDimen I can see that your ticket has been opened. Our technicians will assist you as soon as possible.
Replying to @streetlife
@streetlife Hello. Can you please open a ticket with our Sales department so they can assist you with your inquiries.
@MultiMediaDimen I am sorry to hear that. Could you please open a ticket with our Support Technicians and they will look into the issue.
Replying to @streetlife
@streetlife Hello,we will gladly help you. Please provide us with your domain name and your email address that we can contact you on.
2
Replying to @streetlife
@streetlife Hi! On shared hosting we do regular daily backups. We'll restore promptly, on request, 24/7! Come to our chat for more details.
Replying to @surfsupnet
@surfsupnet We apologize. We had technical issues that are now solved and we are working on your ticket. Thank you for your patience.