Most leaders think they understand their management system. Few have practiced it.
@JohnToussaintMD , on what a real management system actually requires. See one in action: Sept 29–30, UMass Memorial Health. ow.ly/b0Sm50Zz4rI
Ask a frontline employee: 'What happens if you make a mistake?'
If the answer is 'I get blamed' — you don't have psychological safety.
See it done right: Sept 29–30, UMass Memorial Health. ow.ly/qmcx50ZAF9I
Most leaders think they understand their management system. Few have practiced it.
@JohnToussaintMD , on what a real management system actually requires. See one in action: Sept 29–30, UMass Memorial Health. ow.ly/b0Sm50Zz4rI
Ask a frontline employee: 'What happens if you make a mistake?'
If the answer is 'I get blamed' — you don't have psychological safety.
See it done right: Sept 29–30, UMass Memorial Health. ow.ly/qmcx50ZAF9I
Ask a frontline employee: 'What happens if you make a mistake?'
If the answer is 'I get blamed' — you don't have psychological safety.
See it done right: Sept 29–30, UMass Memorial Health. ow.ly/qmcx50ZAF9I
Most leaders think they understand their management system. Few have practiced it.
@JohnToussaintMD , on what a real management system actually requires. See one in action: Sept 29–30, UMass Memorial Health. ow.ly/b0Sm50Zz4rI
Ideas don't flow where people don't feel safe. Two interactive half-days on building psychological safety on your team — Sept 10 & 17. Register at ow.ly/UM9L50Zx5GE
Ideas don't flow where people don't feel safe. Two interactive half-days on building psychological safety on your team — Sept 10 & 17. Register at ow.ly/EBWm50Zx5GC
Seats are filling up. Reserve yours for the UMass Memorial executive site visit today: ow.ly/EbH150Zv6Er
Ideas don't flow where people don't feel safe. Two interactive half-days on building psychological safety on your team — Sept 10 & 17. Register at ow.ly/UM9L50Zx5GE
Register now for "Culture as the Engine of Change" with Catalysis faculty Michele Smith
ow.ly/fv9N50Zv6zX
Register now for "Culture as the Engine of Change" with Catalysis faculty Michele Smith: ow.ly/ey3y50Zv6F3
Seats are filling up. Reserve yours for the UMass Memorial executive site visit today: ow.ly/EbH150Zv6Er
Register now for "Culture as the Engine of Change" with Catalysis faculty Michele Smith: ow.ly/v4oJ50Zv6By
What's the real reason change efforts stall in healthcare orgs? It's rarely strategy or people — it's culture. Join Michele Smith Aug 18 for a hands-on 3-hr workshop: Culture as the Engine of Change. Register: ow.ly/cPN750Zv6tj
6 days left for early bird pricing on Culture as the Engine of Change. After July 1, registration moves from $259 to $299.
🔗 Register: cvent.me/rxLxz8
Change doesn’t fail because people are difficult—it's because culture and wiring get in the way. In this virtual workshop, learn how to spot resistance, shift cultural signals, use the ADKAR model, and leverage AI tools to communicate change that sticks: cvent.me/rxLxz8
Change doesn’t fail because people are difficult—it's because culture and wiring get in the way. In this virtual workshop, learn how to spot resistance, shift cultural signals, use the ADKAR model, and leverage AI tools to communicate change that sticks:
cvent.me/rxLxz8







