Replying to @firstdirect
@firstdirect I have been a customer of First for over 40 years & been totally satisfied with their customer service. That is until now. In December I paid for holiday flights with my First Direct Credit card. 9 months later the travel firm made a charge for a monthly subscription
Seemingly with your card details & your email anyone can take any amount from your credit card & @firstdirect couldn’t give a damn. Guess I’m going to be looking for another bank now. As an aside when I tried to move my own money to a savings account paying a better interest rate
They blocked it until I jumped thru hoops with them. Get a grip @firstdirect support your own customers
Car Consultants Gy Ltd retweeted
Due to unforeseen circumstances needed to come to work on the local train. They only run every 2 hours but one was at the right time. 3 stops, 11 minutes cost of a single £3.90. @andreajenkyns not convincing me to use public transport
Due to unforeseen circumstances needed to come to work on the local train. They only run every 2 hours but one was at the right time. 3 stops, 11 minutes cost of a single £3.90. @andreajenkyns not convincing me to use public transport
Replying to @HastingsDirect
@HastingsDirect really don’t get your logic on this one. Daughter sees a new car she likes.She goes onto your app & was told there would be a cost of £199 to change the vehicle for the remaining 6 months of her policy. Car bought. On day of change over she does the change & now
Its £301! When she phoned to find out why she was told ‘the risk factors had changed’ since her initial enquiry. What in 4 days? What risk changes in 4 days? Now you are saying a change of vehicle had a annual additional cost of £602 (on top of the £467 already paid) when a
The cynics amongst us feel you’ve realised how much you’re losing with the £150 discount on this product & are trying to get as many cancellations as possible . Just remember other brands are available. Shame as I’ve got a few of your products.
Quite clearly I have nothing else to do but wait at home for you to fix your faulty product. Nothing at all.
Car Consultants Gy Ltd retweeted
Replying to @BekoUK
@BekoUK seems like you’re now ignoring me. Really great customer service. Hours to get thru, web chat not fit for purpose, booking engineers appointments that just don’t exist, expecting customers to wait hours for you but cut them off after only minutes 🤬🤬🤬🤬🤬🤬
Car Consultants Gy Ltd retweeted
Replying to @h10hotels
@h10hotels. Just checked onto H10 Waterloo. Very disappointed. Been there 3 times before but this time not great. Travelodge across the road would have been better. What happened to the free breakfast for club members?
Car Consultants Gy Ltd retweeted
Another day another @DormeoUK advert for sub standard goods with a worthless warranty. 5 weeks mow just waiting for a response from QC on the hole in my mattress. Appalling
Another day another @DormeoUK advert for sub standard goods with a worthless warranty. 5 weeks mow just waiting for a response from QC on the hole in my mattress. Appalling


