Hi there, We are very sorry you have not heard back from us until now. Our support team has been dealing with a record number of requests and while we have been able to get back to the majority of our users, many users have been left waiting much longer than we would like. O...

What’s next for Goodnotes on Android? Goodnotes CEO @stevenchan joined Google Playtime 2026 in London to share how a native Android experience could help Goodnotes reach Android’s 3-billion-device ecosystem. We’re always looking for ways to make Goodnotes better on Android and keep earning the trust and enthusiasm of our users. Delivering a robust Android experience takes a dedicated team, so a big thank-you to everyone at Goodnotes working on the app and shaping what comes next!

Meet @goodmeetapp 👋 a new AI meeting notetaker from the Goodnotes team! 📒 It captures your meetings, turns them into clear notes, and highlights action items, so you can focus on the conversation 🔒 Transcription runs on your Mac; summarizing runs on confidential computing; syncing and sharing are protected with end-to-end encryption. 💬 Your meeting data can’t be used to train our AI Try the free beta on Mac with Apple silicon and help us make Goodmeet better ✨ 🔗 try.goodmeet.com/Ub7o1knc

We’re building @Goodmeetapp , a privacy-focused AI meeting notetaker from the Goodnotes team. It records and transcribes meetings on your Mac, then processes the rest in a confidential environment that no one, not even us, can access, so you can record even your most confidential conversations. Goodmeet beta is currently available in English and is free to try on Mac with Apple silicon. Follow @Goodmeetapp for more updates, or tap the link in our bio to download. Join our free public beta now: try.goodmeet.com/PmfcLLFB

Goodnotes 7.1.22: Restyle handwriting with Lasso, Outlook calendar sync, smarter Auto Backup defaults, plus stability fixes 🛠️

Restyle is finally here ✍️ Lasso your handwritten notes, tap Restyle, and choose your preview. Get cleaner, more readable text strokes while keeping your layout, color, and feel.

Your folders, your colors, now on more devices 🌈 Custom Folder Colors are now available on Web, Android, and Windows with the latest update 🎉

Did you know you can run notebooks like browser tabs? Open multiple docs, then use ⌘+1 / ⌘+2 / ⌘+3 to jump between them, no clicking around needed!

I'm sorry for the confusion — my previous message was cut off. Here's the complete list of information we need to help you regain access: 1. **The email address of the inaccessible Goodnotes account** (the one tied to your Google login). 2. **The App Store receipt of your pr...

Signed up for testing Goodnotes Toolbar? 👀 Check your inbox! your TestFlight invitation may be waiting! You’ll be testing updates to the toolbar and how you select and move content in Notebooks and Whiteboards on iPad and Mac. Join the beta and tell us what you think 🧪

感谢您的反馈。我们理解您希望在中国区 App Store 看到中文版本的更新说明，这确实能为中文用户提供更好的体验。 （通过翻译工具自动翻译。更准确的详细信息请参阅英文版本。） 我已经记录了您的建议，并会将其转达给我们的团队。我们非常重视来自中国用户的反馈，这将帮助我们改进产品体验。 如...

Thank you for sharing your feedback about two-page reading mode. I understand this feature is important to you, and I've noted your request to pass along to our product team. While I can't make any promises about if or when this might be added, customer feedback like yours do...

@Turjoridoy Sorry to hear that! Please contact us at support.goodnotes.com/hc/en-… with more details. We would certainly like to work this through for you.

Thank you for reporting this zoom issue on desktop. I'm sorry for the inconvenience. To help our team investigate, could you please clarify which desktop platform you're using? - **Windows app** (from Microsoft Store) - **macOS app** (from Mac App Store) - **Web version** (ac...

I'm sorry for the inconvenience and frustration this has caused. An unexpected refund status without your request is definitely unusual. This could indicate a payment processing issue, a chargeback initiated by your bank, or a platform-level action. Since you haven't received...

I'm sorry for the inconvenience with accessing your Essential subscription on your new iPad Air. Since you mentioned you purchased the subscription but can't see it on your new device, please try these steps: 1. **Update Goodnotes** to the latest version from the App Store. ...

(自動翻訳ツールによる翻訳です。より正確な詳細については、英語版をご参照ください。) ご報告いただきありがとうございます。以前のチケット #881098 でこの問題について詳細な情報をお送りいただいたことを確認しております。 投げ縄ツールで選択しただけで既存の内部リンクの表示が崩れてしま...

(自動翻訳ツールによる翻訳です。より正確な詳細については、英語版をご参照ください。) ご不便をおかけして申し訳ございません。線がガタガタになったり、ページが勝手に動いてしまう問題が発生しているとのこと、承知いたしました。 この問題を解決するため、まず以下の手順をお試しいただけま...

Over the past few weeks, we’ve rolled out updates to make diagramming in Goodnotes faster and easier ✨ ⚡ Quick Diagramming ◻️ Rounded shapes 🔗 Smarter connectors that stay attached 🎯 Flexible anchor and control points ✍️ Easier shape labels

Thank you for reaching out with this suggestion! Currently, Goodnotes doesn't have a workspace or tab group feature that would let you open multiple files with one click. However, I can share a few features that might help with your workflow: **Multiple windows on iPadOS** I...