No that is not at all normal, we usually respond same day. Will take a look for you to see what's going on.
We believe this is a problem on Google's side, there is a workaround though - sortd.freshdesk.com/a/soluti…
We can reset your trial from our side. Please can you send an email to [email protected] and we'll get it done...
Sortd retweeted
Sortd 2.0 (@getsortd) is currently being featured on Product Hunt! ("Trello for Gmail” - Assign & track customer emails on Kanban boards right inside Gmail) producthunt.com/posts/sortd-… by @rodneykuhn and @waynesilby. Pls join the conversation, we'd love to hear from you...
Hi, thanks. We're aware of the problem and are looking into it. Will post updates when we know more here...
Everything should be working ok. If you are still experiencing any issues please mail us so we can investigate - [email protected]
It’s not planned maintenance so we are currently troubleshooting. Optimistically within 30 minutes but can’t say with much certainty at this point.
It’s not planned maintenance so we are currently troubleshooting. Optimistically within 30 minutes but can’t say with much certainty at this point.
There have been some delays due to essential infrastructure upgrades. Hoping for 2-3 weeks from now.
We're having an infrastructure problem, our team are currently working on it. Pls bear with us, hopefully won't be long until we fully recover.