Let me help @NESpower CEO. Your plan and messaging have been incompetent. We can deal with that later but here’s what people need: • Give citizens a realistic timeline to plan around • Stop texting people whose power is off that it’s actually on — it’s driving people insane and makes you look like you’re lying about the number of people without power • Tell users you called MTE CEO & competent Florida utility CEO’s for help (no time for ego) • Hire more linemen and engineers, I know of multiple NES turned down in recent days who are professional linemen who work disasters • Post more detailed plans, ideally on video where someone normal explains what’s specifically being worked on right now and what’s being worked on next — this gives everyone realistic expectations and understanding • Use resources from state and Feds to assist with tree clearing + explain you’ve done this • Regularly provide info on warming centers and transit to them — ask local gov for help with the transit for elderly and offer free transit for them until their power is back on • Stop posting tone deaf BS that ignores how angry the community is at you — own it and get to work • After it’s over, resign — it’s the honorable move