@Gentrack

Together, we are renewing utilities.

Joined August 2010
Three questions for the next generation of utilities: How do we turn AI into real-world value, simplify customer experiences and innovate faster? We’ll be at @Enlit_Asia in Jakarta, 22–24 September. If you’re attending, get in touch with our team. #EnlitAsia #Utilities #AI
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Energy markets across Asia Pacific are changing fast, and utilities need the flexibility to adapt. Gentrack is a Gold Sponsor of the AESIEAP CEO Conference 2026 in Hong Kong, 14–16 September. If you’re attending, get in touch to meet our team. #AESIEAP #Utilities #AI
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Gentrack is heading to Dreamforce in San Francisco, 15–18 September! Together with @Salesforce, we’re exploring how AI and agentic AI can help utilities transform customer experience, modernise operations and cut cost to serve. If you’re there, get in touch! #AI #Utilities
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Our CEO Gary Miles joined Garth Bray on Sharesies’ Shared Lunch podcast to discuss Gentrack’s growth, global expansion, AI-enabled platform g2 and the acquisition of Wellington startup Factor. Listen to the full episode: lnkd.in/eefUtg2X #Utilities #NZX
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New Zealand’s water reform is moving from policy to practice. In The Post, Gentrack’s Jason Perera explores how the new water services entities can close the delivery gap through better metering, cost tracking and transparent billing. Read more: lnkd.in/edtkgdqA
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We are proud to sponsor @TheWUN1 Exploring Career Pathways: NEDs & Beyond (12 May, London), with Jo Butlin OBE, Fiona Hathorn, Tania Songini, Nicola Daly & our own Paolo Colella. Free tickets: lnkd.in/dczen7P #EnergyTransition #Leadership
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AI demand is reshaping energy. Singapore data centre use could triple by 2030. With @AsianPowerMag, Bob Johnson at @Gartner_inc, and Gentrack’s Jason Ong spoke data centre load, infrastructure strain & gas vs net zero trade-offs. Listen: lnkd.in/eRD8AU2G #Utilities #AI
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4-month core system transformation at scale, delivering measurable impact.Genesis Energy with Gentrack g2: ➡️ Better performance ➡️ More automation ➡️ Higher efficiency Simpler systems = stronger outcomes. itbrief.co.nz/story/genesis-… #Utilities #DigitalTransformation #Energy
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How can utilities deliver accurate billing at speed without complexity? With Gentrack’s Instant Bill on g2, teams can generate and issue bills instantly, improving accuracy and resolving queries faster. Learn more: lnkd.in/gjSJnjzE #Utilities #Billing #EnergyTech
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Courtney Campbellwood reflects on how each generation starts differently, from spreadsheets to AI, while energy’s need for precision and trust stays the same. Read more: lnkd.in/ekv-RU_S #Utilities #AI #EnergyTransition
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What does it take to move customers from reacting to their bills to actively managing their energy use? Better data, smarter tariffs & automation can help. Insights from our Suzanna Michell with Australia Energy Week: lnkd.in/ebPvwkMQ #Utilities #Energy #EnergyTransition
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AI & low-code make building software easier. In energy, expertise is the real differentiator. Ben Picking, Senior Product Owner, explains why generic tools fall short & industry knowledge drives real decisions. Read here: lnkd.in/eRFdmS_T #Utilities #EnergyTransition
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NZ water utilities face rising pressure for auditable reporting. Gentrack g2 unifies systems, improves reporting, reduces risk. Salesforce integration creates a single source of truth. Are your systems ready? lnkd.in/eRaQxHqA #WaterUtilities #RegulatoryReporting
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Proud to be named Best Employer for Women at the @TheWUN1 Awards 2025. Hear from Gentrack's Jennifer Mounce, Jenny Barlow & Catherine Cywinska on how we’re building a more inclusive, outcomes-focused workplace. Read: lnkd.in/eBW3rE_y #WomenInUtilities #Inclusion
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At Gentrack, respect for the planet shapes how we use resources. During our Auckland office refresh, surplus items were redistributed through Cheap Junk Movers to community organisations rather than going to waste. #Utilities #Sustainability #OneTeam
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Great conversations at the @FutureofUtils Energy Transition Summit on AI and customer expectations. A highlight was hearing Charlie Davies, CEO of @SoEnergyUK, with Gentrack’s Paolo Colella, & attending the Women in Energy Brunch. #EnergyTransitionSummit26 #FoU26 #WomenEnergize
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Water is entering a new phase of accountability. Customers, regulators and communities expect more. Our Highway of Innovation – Water catalogue highlights global trends shaping the sector. Read more: lnkd.in/e7tWb9yS #Utilities #WaterInnovation #UtilityTransformation
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At the @FutureofUtils Energy Transition Summit, Charlie Davies, CEO of @SoEnergyUK , and Paolo Colella, Gentrack CRO EMEA, explore this in the keynote: “The customer of the future: chapter 1, acquisition: an AI disruption story.” Join us: 18 March, 12:25 | Blue Stage
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“Free implementation” sounds attractive in enterprise software. But the real costs often appear later, vendor lock-in and hidden fees. For utilities, the real question is long-term total cost of ownership. lnkd.in/eGn5uHq7 #Utilities #TotalCostOfOwnership
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Can AI coach you, or does coaching still need a human in the room? In this podcast, Gentrack’s Chief People Officer, Jennifer Mounce explores where AI can support coaching and where the human element remains essential. lnkd.in/etANdvRD #AIAdoption #DigitalTransformation
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