Andrew Morford’s case highlights not just the shocking failures of the gambling company, Betfair, but also those of the Gambling Commission itself. Here are some of the facts: 👉Andrew was allowed to lose funds exceeding £600,000 despite a previous self-exclusion. 👉When Betfair closed Andrew’s account, he gambled under his father’s name. The safer gambling team at Betfair flagged this might be happening in March 2023 but he was still allowed to gamble until January 2024. He deposited over £500,000 in that period. 👉Andrew had only one safer gambling phone call in three years, from September 2020 to September 2023, a period where he lost over £400,000. 👉Minimal and inadequate source of funds checks were implemented despite the huge amounts being gambled. 👉Betfair had labelled the account as an “exchange expert/confirmed shrewd” despite losses of over £600k. 👉Andrew reported the incident to the Gambling Commission in November 2024 and gave them the details of the investigating police officer in April 2025. Nine months later, the Commission still hasn’t contacted that officer, despite several requests. 👉Betfair was fined for serious failures in 2025 but Andrew has not been told if the failures relating to his case were part of the regulatory action. GamLEARN has supported over 50 cases almost identical to Andrew’s, many are still ongoing. They follow a pattern: someone with a gambling addiction is allowed to gamble huge amounts, they turn to crime when their own funds run dry, the gambling company lets them gamble the money and then keeps the proceeds of crime leaving innocent families to be chased for the funds. The Gambling Commission rarely takes action. We are willing to engage with the Gambling Commission on cases like this and help victims of crime recover money from gambling firms, but we are routinely ignored by the regulator and operators. Betfair, as far as we know, has not returned any of the proceeds of crime to the victims in this case. So far, despite many requests, they’ve kept the lot. @GamRegGB @DCMS @hmtreasury @MoJGovUK @JamesTCobbler @lisanandy @fionatwycross theguardian.com/society/2026…

📨GamLEARN September Newsletter - mailchi.mp/a01d38c7a260/gaml…

📧 We have a new edition of our newsletter! Thank you for your contributions this month. Just click the link below to be taken there or check your inbox if you're a member ⤵️ mailchi.mp/6dabd1cca94a/gaml…

GamLEARN offers support to individuals who are facing/faced criminal convictions for gambling related crime. We're here for you. To find out how we can help, click on the link below ⤵️ gamlearn.org.uk/criminal-jus… #gamblingharm #criminaljusticesystem #CJS

🗣 Particpant feedback from our CPD accredited course - designed for working professionals within the Criminal Justice System ⤵️ Could your organisation benefit from working together with GamLEARN? Register your interest at: [email protected]

Affected Other Meet Up ⤵️ – at Edinburgh, Scotland

Check in & Check Outs: We would like to extend a huge thank you to those who attended our monthly Criminal Justice System meet up, (for gamblers who have experienced the CJS) which was really well attended. Thanks for everyone's contributions! We also held a meeting for affected others. If you feel like our monthly meet up is something you'd like to get involved with, get in touch! You are more than welcome. – at Edinburgh, Scotland