@GEICO_Service

Official GEICO customer service Twitter. Ready to assist you with your insurance needs 24/7!

 Chevy Chase, MD
geico.com
Joined May 2010
  • Tweets123K
  • Following3.8K
  • Followers12.9K
6Media
Please be advised that @GEICO_Service is our official account on X providing GEICO customers support and assistance. GEICO is not affiliated with any other support accounts on X and will never request your information via WhatsApp. geico.com/contact-us/twitter…
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Replying to @rupesh_bk
Hi there. Send us a DM and we will be happy to review with you. -Aurelia
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Hi there. I have sent several responses to your messages I have received from you. I am not sure why you are not getting them. You can always try chatting through our website at on.gei.co/46DIQOq -Aurelia
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Replying to @D_Chehab
If you have an active policy, just reply "no" to the request to chat and you will be connected to a live person. If you do not have active insurance, then in many cases you can only start insurance online. -Jackie
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We apologize for any frustration this has caused. If you are unable to speak to an agent on the phone, you can speak to a live chat agent by visiting us at on.gei.co/44C7SMT. - Jaz xitter.cf/messages/compose?recip…
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GEICO Service Team retweeted
💎@____treyyy6 Sep 2022
Geico the goat tho😂fastest service ever
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GEICO Service Team retweeted
JJ Ryan@JJRyanOnAir19 Aug 2022
Gotta love tech. My wife hit a deer so I started the claim using the @GEICO app. Uploaded all the details, pics, etc. No waiting on hold or spending forever on the phone. #NotAnAd but WTG @GEICO making that super efficient.
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Replying to @karpna2017
I am sorry for the concern. For us to follow up, please dm your full name, policy #, phone #, state, and zip code. -Paul
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Thank you for providing your information. We wills send a separate email shortly. -Paul
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Thanks for the shoutout! Rock on!
Matthew Morrow@GuitarsAndDawgs1 Aug 2022
I have to shoutout Geico because y’all’s customer service is exceptional any time I contact you guys. Keep on rockin’.
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GEICO Service Team retweeted
Shawn Montgomery@smontgomery8527 Jul 2022
Replying to @GEICO
@GEICO Roadside Assistance is KING. Anytime I have needed help its faster than the estimated time. Back on road in no time!
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GEICO Service Team retweeted
mcquack306@mcquack30628 Jun 2022
Shoutout to @GEICO for making a claim so easy to submit. Called customer service and helped me out so much. Went back to the app after police report and was able to upload all the pics from the accident as well as the report. Thank you for making it easy on a difficult situation.
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Another exceptional customer service call with @GEICO_Service. Cordial, conversational, competent.
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GEICO Service Team retweeted
K 🌹@Adore__k19 Apr 2022
I got a flat tire this morning so I hit up GEICO at 9:39am to request roadside assistance and they came by 9:57am. Talk about exceptional service. In under 20 mins on a Tuesday morning. 🤞🏿☺️🚗
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Thanks for the shout-out, Gerry!
Gerry Carlin@GerryCarlin6 Jan 2022
Not only does @GEICO have the best commercials on TV, they also have the best customer service of any company in America! Just had incredible interaction with Rebecca, who was so very helpful.
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Thanks @gabsmashh we're so happy to hear that you're pleased with our service. Have a great week, and we hope to service your insurance needs for years to come.
gabsmashh
@gabsmashh3 Dec 2021
i know you don't hear people lauding insurance companies often, but i have to say @GEICO has been an absolute dream every time i have had to work with them for car-related claims/issues.
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Thanks for the shout out @3Stizzy! Welcome to the family, and we hope to service your insurance needs for years to come.
unavailable
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I am sorry to hear about your loss. For us to follow up, please dm your full name, policy #, phone #, state, and zip code. -Paul
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Sorry for the previous message. If you do want us to follow up, you will need to direct message us with your full name, policy #, phone #, state, and zip code. -Paul
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Replying to @GEICO
@GEICO roadside assistance was here within 5 mins for my dead battery! Well done!! Thank you!
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Happy to hear it! Thanks for the love and give us a shout if you need anything!
Asheville MOVING CO@LocalGuysMover15 Jun 2021
Replying to @GEICO
@GEICO I #hope your #insurance company #loves you as much as mine I am #grateful I discovered #Geico I will never go with a different company we are stuck at the hips for life my #bestfriend the Golden Rule do unto others as you would have them do unto you small act of #kindness
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GEICO Service Team retweeted
Kaos@KSBeautifulMess7 Jun 2021
Just have to thank @GEICO for being amazing and saving my soul, because if I had had to pay $900 to replace my car keys…
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Replying to @KenyaSentino
I understand. Please DM us your information so we can further assist you. Thank you. -Aaron
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Thank you, can you verify your name and state for me? -Aaron
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GEICO Service Team retweeted
Matt Slusher@MattRSlusher11 May 2021
I switched to @GEICO today. Saving way more than 15%. Closer to 50%
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