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FreshMenuCares (@FreshMenuCares) profile picture

FreshMenuCares

@FreshMenuCares

The official support account of FreshMenu. We are just a tweet away. Share your questions, requests and issues. We are here to listen, support and help.

freshmenu.com
Joined July 2015
  • Tweets11.7K
  • Following709
  • Followers1.1K
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Photo by FreshMenuCares (@FreshMenuCares)Photo by FreshMenuCares (@FreshMenuCares)Photo by FreshMenuCares (@FreshMenuCares)Photo by FreshMenuCares (@FreshMenuCares)
As a FreshMenu foodie, you have every right to demand the very best from us. And you are always our priority. freshmenu.com/data-security-… #FreshMenu
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Hey Suman, we are sorry for this. Your feedback is shared with our delivery manager and it will surely be taken care. For now, we would like to deactivate SMS to your number.Kindly DM your mobile number and we will do the needful.
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We are also planning on starting a kitchen near your locality soon and we will intimate you once we start there.
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Replying to @himansh199597
The last line on the screenshot says Freshclub added. Thank you for the DM, we will be calling you now.
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We hope our supervisor was able to assist you. Thank you for getting in touch with us.
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Replying to @Gulia_perfect
Thanks for the DM, one of us will be calling you now.
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We hope our escalation supervisor was able to address the issue.
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FreshMenuCares (@FreshMenuCares) profile pictureFreshMenuCares@FreshMenuCares2 Apr 2019
We apologise for the bad experience today. Rest assured its escalated and will not repeat.
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Hi, can we please have your mobile number?
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Replying to @sbhansali
Hi Sampat, as discussed with one of our escalations manager, hope the issue was addressed. Looking forward to a long & meaningful relationship with you.
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Hi There, we hope your concern was addressed, for further assistance please drop an email to reviews@freshmenu.com.
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Replying to @PramodKini2
Thanks for the DM. Our supervisor will be calling you now.
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We hope our escalation supervisor has addressed the issue.
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FreshMenuCares retweeted
Sushovan De (@sushovande) profile picture
Sushovan De@sushovande10 Sep 2018
Gosh Darn it @FreshMenuCares Why did you not disclose this :X :X
Have I Been Pwned (@haveibeenpwned) profile pictureHave I Been Pwned
@haveibeenpwned10 Sep 2018
New breach: FreshMenu had 110k customer records exposed in 2016 including names, phone numbers, order histories, physical & email address. FreshMenu was aware of the incident & elected not to disclose it to customers. 75% were already in @haveibeenpwned haveibeenpwned.com/
Have I Been Pwned: Check if your email address has been exposed in a data breach

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Priyanka Chopra just got one more reason to love the USA! You will too, with our delicious Sloppy Joe burger. Order now! bit.ly/1I52whd #FreshMenu #BelieveInGood
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Replying to @jainanoop111
Hi Anoop. We are really that we could not get in touch with you sooner. One of our supervisor will get in touch with you shortly.
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Hi Anoop. Hope your issue was addressed and resolved by our supervisor. We will be looking forward to serving you soon!
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Replying to @1noname2006
Hi Nona, Apologies for the inconvenience caused, we have noted your order details we’ll look into it.
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Hi there, we hope the issue is addressed and resolved, for further assistance, please drop an email to reviews@freshmenu.com. Thank you.
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All set to hear @VidyaVox at the #MirchiLiveWithVidyaVox Kuthu Fire Tour! #FreshMenu #ATasteForFusion #VidyaVoxIndiaTour
Image from FreshMenuCares (@FreshMenuCares)
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Fusion fans gearing up for a night of sensational music and food! #FreshMenu #ATasteOfFusion  #VidyaVoxIndiaTour #MirchiLiveWithVidyaVox
Image from FreshMenuCares (@FreshMenuCares)
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FreshMenuCares retweeted
DeepakAlse (@exploreamaze) profile picture
DeepakAlse@exploreamaze7 Nov 2017
Replying to @FreshMenuCares
@FreshMenuCares - The Crespelle Akka Fiorentina was fantastic.. sauce included! – at Bengaluru South, India
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Please share your order ID with us and we'll look into it. Someone from our team will reach out and sort this issue out. – at India
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Hi. We're very sorry about your experience. Please share your order ID with us and we will get in touch with you shortly.
Hi Ankush. We're glad you liked the pie, we shall be sure to pass on the message to the concerned teams and hopefully it'll be back soon. – at India
Hi there - Apologies! Please share you order ID and someone from our team will be in touch with you. – at India
Hey Anukush, Please share the coupon code, we'll look into it immediately.
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