The Orioles emailed fans who sat in the Bird Bath Splash Zone on Saturday to apologize for the club's "failure to communicate" that Zay Flowers would not be the guest splasher and to offer complimentary tickets. "Zay did everything we asked of him. Any suggestion that he let fans down is misplaced." "That mistake is ours alone. We should have told ticketholders directly when our plans changed, and we didn't. We're sorry."