I’m incredibly excited to announce the launch of Acclaim! 🎉 linkedin.com/feed/update/urn… The reason we’re on this journey is quite simple: customer experience today is frustrating for everyone. This is just the beginning. 🚀

Hello @memdotai 👋 just setting up my Twitter flow. Here's my validation code: UNJxOwp9xQ7g2k4N9Bti

Scaling AI at an enterprise level continues to be a massive challenge. Cannot emphasize enough the importance of org. alignment, clear set of use-cases, and driving decisions to the point of impact. buff.ly/2LBvc83

The "war" on OTIF is a reality in every CPG supply chain, and the stakes continue to be pushed higher! A very real example buff.ly/2IV6psI by @emmacos But does it have to be? What if a digital assistant could help you manage it in real-time? Aera can!

With retailers continuing to emphasize the importance (and cost) of OTIF performance, it is critical that trading partners get on the same page about not just the definition of the metric, but the root causes for issues and path to resolution buff.ly/2MMmIgB

Four critical success factors for any automation effort - couldn't agree more with the need for clear and bold business cases and leadership alignment! buff.ly/2Z6Xqer

Experts estimate AI can unlock trillions in value, yet most enterprises still struggle to move beyond the pilot purgatory. Here are three challenges that continue to get in the way of AI at scale, and how leading organizations are overcoming these hurdles buff.ly/2wzo57B

Will having its own ".amazon" domain drive the share of product searches that start on Amazon up even further? Scary proposition as the rest of the retail world scrambles to compete in the online space... buff.ly/2Erud66

Between incentives to Prime users, price cuts, delivery lockers, and expanded same-day delivery, Amazon is making significant investments in driving traffic to WholeFoods! But is this additional footfall actually driving sales and margin? buff.ly/2EasW3e

No question that there is massive demand building up for data science and AI jobs, but are these types of programs enough to really "train" someone in these skillsets? buff.ly/2HpRibj

Great move by Square! Conversational commerce, powered by AI (NLP/NLU/NLG) is quickly working its way into the SMB space, enabling companies of all sizes to better engage with customers at the speed and scale of the largest enterprises. buff.ly/2VezVOr

Three simple questions executives should ask about any meeting on their calendar. Cannot begin to illustrate how many hours of meeting time that former clients would have saved if they took a more objective view on meetings that cluttered their calendars buff.ly/2Wzhpld

Interesting move from Nestle to shift from DSD to a Warehouse driven model for its frozen pizza & ice cream businesses. Wonder how the supply chain is being re-architected to manage the shift... buff.ly/2LyMQeg

As consumer brands continue to drive "personalization" efforts, it will be interesting to see who considers the capability to be critical enough to develop internally vs. outsource. Clearly McDonalds and Starbucks see it as a differentiator buff.ly/2WuEOUX

While it's becoming crucial for retailers to meet the customer in the channels & ways she wants to shop, the stress this places on omnichannel economics is becoming increasingly difficult to manage. Planning precision & agility are as important as ever buff.ly/2LsFtVL

Walmart is securing its own beef supply, and now Chick-fil-A lays out plans to start opening its own distribution centers - will scale in the food industry continue to drive vertical integration? And where are current providers falling short? buff.ly/2GVEqZb