ALT Screenshot of the Hilton website with a white box covering the page.

ALT When I bring cases for claimants, the first question I ask managers is: what equality training have you had? When the answer is “none”, managers are immediately put on the back foot in a tribunal. They may never recover. A lack of diversity training can have dire legal consequences. An employer accused of a random and unpredictable act of discrimination can argue that they took the “reasonable steps” to prevent such action. But unless the employer has clear anti-discrimination policies in place and has provided relevant training, this defence is unlikely to succeed.

ALT Vegan loaf cake baking in an oven.