Welcome to Forever 21's official customer service account! Follow @Forever21 for the latest news & style updates!
Los Angeles, CA
Joined December 2014
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- Following8.6K
- Followers5.8K
- Likes4
Hello there! We appreciate you reaching out to us and would love to provide you with your order's latest update. When you have a moment, please send us a DM with your order details and we'll follow up. 😊
Hi there! Our team would love to check on the status of your order! When you get a chance, please DM us to @Forever21Help with your order number and full shipping address so we can make sure we have the right order. We look forward to your reply!
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Hey there! We wanted to check in as we haven’t yet come across with any response. If you still need some assistance or have any further questions or concerns, please feel free to DM us @Forever21Help we'll follow up!
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Hey there! Our team would absolutely love to take a further look into the status of your cancellation. When you get a chance, please send us a DM with the order details and we'll follow up. 😊
Hey there! Thanks for reaching out. Our team would love to take a further look into that for you. When you have a moment, please send us a DM with more details and we'll follow up.
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Ei Bia! Nossa equipe está mais que feliz em ajudar com sua solicitação! Se você fez o pedido no site da Forever21 nos EUA, envie-nos uma mensagem privada para @ Forever21Help com o número do seu pedido, e-mail e endereço de entrega completo. Aguardamos sua resposta!
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Hi! Unfortunately we are experiencing a mass technical disruption affecting our ability to be available to serve you as we’d love to via Live Chat on our site. We're sorry! Our chat lines are currently disabled, but don't worry our team is still happy to help via Phone and here🙂
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Hi, Chris! We’re terribly sorry to hear that an unauthorized transaction could have possible been made using your information. Please be sure to contact us at 1-888-494-3837 at your earliest convenience if you haven’t done so already. Thank you.
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@RGoupile Hi there! We'd be more than happy to help! Can you DM us and let us know what item you are missing?
Oh, no! So sorry to hear you're having issues accessing the site! Please let us know what internet browser you're using via DM.
Hi! We're excited you want to shop with Forever 21. Please take a look here for our full return policy: bit.ly/2p6JQ8N.
We can review the status of your order, Jess. When you can please DM your order number and we'll follow-up.
We're saddened to hear you feel this way and would like to hear about you recent visit to this store. Would you please DM us?
Oh no! We're sorry, Gina! Please share your order number and an image in private message and we'll follow-up.
@fentycuntz Oh no! Please share your order number and we'll check the status of your order.
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