Fliss Swift (@FlissSwift) profile picture

Fliss Swift

@FlissSwift

Hello my name is Fliss and I am a dedicated, experienced NHS Manager who is passionate about positive patient experiences. I'm a mum of two very lovely children

Joined January 2013
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  • Followers230
Jonathan Swift A goalkeeper who signed as an U11 and worked really hard coming through the age groups, Jonathan has a great presence in goal, already standing at 6ft5. 🧤
Jonathan Swift signing his contract.

ALT Jonathan Swift signing his contract.

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Positivity abounds, thanks to the knowledge & vision of @FlissSwift, encouraged by @BarryRigg to meet us. We're optimistic about helping deliver support for #setforsurgery @PUhmbt @UHMBT #deafcommunity #healthandwellness now & in future #accessforall #hiddendisabilities🌻👍
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#HCmugshot@healthcommuk Enjoying and learning at the PE Summit 👌👏👍
Image from Fliss Swift (@FlissSwift)
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Great presentation this morning from Dr Chris Evans introducing Little Journey, an interactive app to prepare and inform children coming into hospital for surgery@healthcommuk
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Waiting to hear about the New Friends & Family Test coming April 2020
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Thrilled with this new initiative
Patient Experience UHMBT 🌻 (@PUhmbt) profile picturePatient Experience UHMBT 🌻@PUhmbt20 Aug 2019
6 more magazine racks up at WGH today! Dont they look great!😁 Main outpatients, cardiac, Grizedale, eye clinic, Dunmail and Urgent Treatment centre. Enjoy reading! 📖 @JamesUHMB
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Replying to @gillianday7 @LGBT_UHMBT @RainbowNHSBadge @JoHarrison321 @aaroncumminsNHS @davidbwilkinson @sallyyounguhmb @leejenksmb1
I have agreed to chair with @FlissSwift a task and finish group looking at the current Transgender Care policy @UHMBT I would be interested to hear from anyone who maybe keen to get involved in the policy review. @TransNHS @CPFTNHS @NorthCumbriaNHS @NWAMB_Inclusion @IandDMatters
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Just fabulous
Patient Experience UHMBT 🌻 (@PUhmbt) profile picturePatient Experience UHMBT 🌻@PUhmbt16 Jul 2019
Today we have had our new magazine racks fitted at RLI in 5 departments. Each rack will be filled every month with new, glossy magazines of all variations to suit every patient! We hope you all enjoy reading them😀 Kendal and Barrow coming next month! #ImprovingPatientExperience
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Today we have had our new magazine racks fitted at RLI in 5 departments. Each rack will be filled every month with new, glossy magazines of all variations to suit every patient! We hope you all enjoy reading them😀 Kendal and Barrow coming next month! #ImprovingPatientExperience
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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#FridayThoughts Something to think about going into the weekend. 💭
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Just fantastic 😁😁😁
Patient Experience UHMBT 🌻 (@PUhmbt) profile picturePatient Experience UHMBT 🌻@PUhmbt25 Jul 2019
Feedback is really powerful and we should always remember to celebrate the endless messages of thanks that are sent in. Here is a recent review that was hand written on an FFT card and dedicated to the Furness Community District Nurses. 😀❤️@UHMBTFurnessDN @UHMBT
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Today is the Anniversary of #hellomynameis day! This campaign was started to improve Patient Experience not just in the UK but Worldwide. The aim was to promote and remind healthcare professionals, the importance of introductions when delivering care.
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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These are a few of last years comments from patients, carers and staff from last years WMTY day, wonder what today’s will be like? Let us know #WMTY19 @UHMBT @UHMBGovHub @UhmbtEdCentre
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Asking Joan & Michael, long time volunteers what matters to them “being able to help people and give something back to the NHS”@UHMBGovHub @UHMBT @BarryRigg @FlissSwift @SueSmithDN @MorseJoann @UhmbtEdCentre #WMTY2019
Image from Patient Experience UHMBT 🌻 (@PUhmbt)
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Our roadshow continues today at main maintenance come and find out more about Experience of Care Week @Healthwatchcumb @Hesnotnaughty @BarryRigg @UHMBT @FlissSwift @aaroncumminsNHS @morecambemand @UHMBGovHub
Image from Karen Davies (@KarenDa59362855)
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We are at FGH,patients and carers telling us which service they have used, what was good about the care they received and if we could do anything to improve their experience. Lots of lovely comments 💕👍@BarryRigg @UHMBT @ED_FGH @UHMBT @FlissSwift @UHMBGovHub
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Fliss and I spending the afternoon with the team at Longlands Child Development Centre in Lancaster for National Experience Of Care Week,pictured,Mellissa and her Mum (frequent service users) Gillian Paediatric Therapy Assistant & Tirzh, Orthotist. @FlissSwift @UHMBGovHub @UHMBT
Image from Karen Davies (@KarenDa59362855)
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Starting our week off with Amanda asking her apprentices to share their amazing contributions to patients experience of care #Expofcare @FlissSwift @UhmbtEdCentre @UHMBGovHub @SueSmithDN @aaroncumminsNHS @BarryRigg @LiAJourney @morecambemand
Image from Karen Davies (@KarenDa59362855)
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Mary..... Some m I re of your friends @maryaubreyDG
Fliss Swift (@FlissSwift) profile pictureFliss Swift@FlissSwift24 Nov 2018
Replying to @KarenDa59362855 @fayewinter20 @bayhospitals @UHMBTLibrary @UHMBT
So excited.... They look fabulous 👌
Tara..... Look at these lovelies.... @healthcommuk
Karen Davies (@KarenDa59362855) profile pictureKaren Davies@KarenDa5936285523 Nov 2018
The Patient Experience team out and about at FGH today, delivering life size pop ups of our staff promoting using The Friends and Family Test @fayewinter20 @phil_woodford @FlissSwift @bayhospitals @UHMBTLibrary @UHMBT
Image from Karen Davies (@KarenDa59362855)
Image from Karen Davies (@KarenDa59362855)
Image from Karen Davies (@KarenDa59362855)
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