Somewhere inside your cart abandonment rate is a problem hiding in plain sight: mobile, shipping-options step, returning customers, one region. Name the worst step in your checkout right now – without opening a ticket to find out.

You can buy more traffic. More tools. More segments. More compute. You can’t buy back a shopper who has written you off. Full conversation, moderated by Tim Zawislack of RTM Nexus → hubs.ly/Q04B6jdb0

Last day in Nashville. Edek Wasilewski is still on the floor, talking with teams who'd rather ship the record than keep humming the demo. 20 minutes on the two questions most 2027 plans skip: what to fix first, and how to ship it without the dev queue → 🔗hubs.ly/Q04yWcmK0

Insight-to-execution time. Publish it monthly, next to conversion rate. Conversion is last month. This is next quarter. The first report buys you one uncomfortable meeting. The second one buys you a roadmap → hubs.ly/Q04yK-dq0

A lot of personalization budget still goes to the welcome mat. How much of your personalization budget never gets past the front door?  Search, loyalty, a chat assistant: the signals are already there. Personalization is what you do with them → hubs.ly/Q04y5klk0

Best view at RetailClub AI Festival? The sunset. Best question on the boardwalk? "So what did you actually put live?" See how Monday shipping works 👉 hubs.ly/Q04ydf8r0 #RetailClub #RetailAI #Ecommerce

AI summaries cut result clicks from 15% of visits to 8% (Pew). 65% of checkouts score mediocre or worse, with up to 35% conversion upside from better checkout UX (Baymard). One caps traffic. The other prices conversion. ➡ hubs.ly/Q04y5fNB0

Insight-to-execution time: from when your org could have known, to when a customer sees the change. Most teams start the clock when the ticket gets written ➡️ hubs.ly/Q04xHJn_0 #EnterpriseEcommerce #CommerceStrategy #Experimentation

Your personalization program is a gym membership. The charge clears every month. Nobody can point to the muscle. Swipe for the part that explains why almost nobody gets more attempts – hubs.ly/Q04xGlLB0 #EnterpriseEcommerce #ConversionOptimization #CommerceStrategy

When you’ve made the consolidation case to finance, what’s the objection that’s hardest to answer? The full breakdown – including how to prove the savings before scaling: hubs.ly/Q04x2YfZ0 #EnterpriseEcommerce #CommerceStrategy #DigitalExperience

When did anyone last read your personalization rules out loud?  Let go of some control – "test and learn and react" fast enough that the rules stop running unattended for years → hubs.ly/Q04wCwpP0 #EnterpriseEcommerce #ConversionOptimization #DigitalExperience

A segment is a group. A relationship is not.  That's the contradiction John Murdock named on the RTM Nexus panel with Rebecca Kerper and Tim Zawislack ➡️ hubs.ly/Q04whbxf0 #EnterpriseEcommerce #DigitalExperience #CommerceStrategy

"That's not really a data problem. It is a proof problem. It's an organization problem."  John Murdock on the RTM Nexus panel with Rebecca Kerper and Tim Zawislack → hubs.ly/Q04whcrj0 The organization line stings. #ConversionOptimization #CommerceStrategy

"Cut costs without losing anyone." When the cost-cut mandate landed this year, did your team check the org chart first, or the vendor list? hubs.ly/Q04vqYkJ0 #EnterpriseEcommerce #CommerceStrategy #DigitalExperience

Most vendor comparisons are autobiographies. The hero never loses. Has any platform ever published what it can't do? 🤔 23 platforms, 140 capabilities, scored on exactly that ↓ hubs.ly/Q04vhwMy0 #EnterpriseEcommerce #CommerceStrategy #ConversionOptimization

The last time you needed to change something on your site, how many people did it take? Adobe, Sitecore, Contentful, Sanity, hubs.ly/Q04v9w_G0, Ceros, and where Fastr lands: hubs.ly/Q04v9vZv0 #EnterpriseEcommerce #DigitalExperience #CommerceStrategy

Commerce teams are cutting experience-layer tech spend by 30–50%  by consolidating fragmented tools into one workspace – without cutting the team that relies on them. Here’s how: hubs.ly/Q04tQL3X0 #EnterpriseEcommerce #CommerceStrategy #DigitalExperience

Pop quiz: can you name who owns the personalization platform your team uses?  No Googling. Ownership can change. So can the roadmap you bought into. hubs.ly/Q04tqMrj0 #EnterpriseEcommerce #DigitalExperience #CommerceStrategy

When you last picked a CMS, did the decision come down to features – or to who'd actually own the page afterward? Full platform-by-platform breakdown: hubs.ly/Q04twZ1K0 #EnterpriseEcommerce #DigitalExperience #CommerceStrategy

Many of the dinner guests have already scheduled follow up chats with our optimization, testing, personalization, and content creation experts. If you were unable to attend or haven't scheduled your follow up yet: hubs.ly/Q04sJSNR0 #RetailLeadership #eTailBoston2026