@FE_BFSI

FE BFSI is a one-stop platform for news, analysis and expert insights on #banking, financial services, #insurance sector.

bfsi.financialexpress.com
Joined August 2024
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486Media
Vijayant Rai, MD - India, @Snowflake , explains why fragmented data and unchecked AI agents can increase risk in financial services, and why an AI control plane is critical. 🔗- financialexpressb2b.com/bfsi…
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LIVE from #FEModernBFSI2026 | Pankaj Pandey, CIO, @sbigeneral , said, “Personalization is not about collecting more data, it is about understanding each customer as an individual.” @MarvelOf__ | @DocOnlineHealth
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Emphasising the importance of customer trust, Pandey said, “Customer data is built on trust, and that trust must be protected.”
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#FEModernBFSI2026 | Boniface Noronha, Chief Digital Officer, @AxisMutualFund , said, “The true value of data lies not in how much we collect or display on dashboards, but in how effectively we use it to solve real business problems and deliver meaningful outcomes for customers.”
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He added, “Once businesses solve this, both the organization and its customers begin to see the real return on their data investments,”
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LIVE from #FEModernBFSI2026: The panel discussion “Hyper-Personalization at Scale: Leveraging Real-Time Behavioural Enrichment Without Crossing Privacy Lines” is underway. @MarvelOf__ | @DocOnlineHealth | CRIF #FEModernBFSI2026 #BFSI #Banking #Insurance
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LIVE from #FEModernBFSI2026 | Virender Bisht, Co-Founder & CTO, @go_niyo , joined the discussion on the growing role of agentic AI in financial services and its potential to transform business operations, customer service and decision-making.
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LIVE from #FEModernBFSI2026 | Sachin Vijayvargia, CTO, Anand Rathi Share and Stock Brokers Ltd, said, “The real power of AI lies in transforming manual processes into intelligent, automated outcomes.”
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LIVE from #FEModernBFSI2026 | Jyothirlatha B, CTO, @godrej_capital , said, “As AI models evolve and token costs change, the real competitive advantage lies in knowing where advanced AI is essential and where simpler, more efficient solutions can deliver the same value.”
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LIVE from #FEModernBFSI2026 | Ganesh Raman, CTO, @VivritiCapital , emphasised that the objective is to balance “accessibility, accountability, and affordability” while ensuring AI delivers measurable business value at scale.
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“Successful AI implementation comes down to three critical priorities: Controlling access to models and markets, establishing clear governance checklists to manage dependencies and ensure responsible usage, and maintaining a strong focus on cost economics,” said Ganesh.
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LIVE from #FEModernBFSI2026 | Arnab Biswas, CISO, @AxisDirect_In , said, “The biggest challenge in AI adoption is no longer building policies or governance frameworks, it is operationalizing them.” @MarvelOf__ | @DocOnlineHealth
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He raised a key challenge in governing probabilistic AI systems: “How do we govern probabilistic AI systems and ensure they continue to make the right decisions across different customers and changing circumstances?”
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“Responsible AI requires governance that scales with it,” emphasised Biswas.
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LIVE from #FEModernBFSI2026 | Anil Sinha, CTO, Fibe, said, “Successful AI adoption is not about using the most powerful model for every task, it is about choosing the right model for the right use case, balancing quality, cost, and business impact.”
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LIVE from #FEModernBFSI2026: The panel discussion “Deploying Agentic AI Safely: Infrastructure Requirements for Autonomous Workflows in BFSI” is underway. @MarvelOf__ | @DocOnlineHealth | CRIF #FEModernBFSI2026 #BFSI #FinancialServices #Banking #Insurance
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LIVE from #FEModernBFSI2026 | Sanjay Sharma, MD & CEO, @ayefinance , joined the conversation on how agile digital banking models can simplify traditional banking through modular public infrastructure and expand access to financial services across Bharat.
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#FEModernBFSI2026 | Tanuj Saxena, Deputy CEO, DocOnline, said, “The real opportunity lies in identifying the customer, building a trusted brand, and creating consistent engagement across every touchpoint, whether through partners’ offices, branches, apps, or digital platforms.”
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“After years of laying the foundation, the time has come to turn customer engagement into a true competitive advantage,” he said.
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LIVE from #FEModernBFSI2026 | Pinank Shah, CEO, @CapitalIndiaFin , said, “UPI has become a key driver of digital transformation, simplifying payments and enabling innovation across lending, insurance, and other sectors.”
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