Visit https://xitter.cf/t.co/Q01P9GDNAf as the official destination to get help with FACEIT. FACEIT is the leading competitive gaming platform for multiplayer gaming.
London, England
Joined March 2016
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FACEIT Community Support retweeted
We have restored Elo to all 29,720 players who had their matches affected by this week鈥檚 mouse movement bug.
Happy weekend grind.
FACEIT Community Support retweeted
We鈥檝e updated our TPM 2.0 guide with steps to resolve the TPM attestation error reported this weekend. Step-by-step guide can be found at the bottom of the page - fce.gg/tpm2
Please reply here if you have any further issues and our staff will assist you 馃憤
FACEIT Community Support retweeted
We have successfully updated both the FACEIT plugin and Anti-cheat, and queues have been re-opened. Thank you for bearing with us!
FACEIT Community Support retweeted
We are currently investigating an issue preventing players from launching CS2 with FACEIT Anti-cheat, and working on a fix. Queues are closed, and ESEA League matches will be rescheduled. We expect a fix to take several hours, and should be ready in the morning, European time.
FACEIT Community Support retweeted
Following this announcement, we have successfully developed a way to prevent the "teleport" bug on FACEIT servers as of last night and are rolling this out to all players.
We have been in communication with Valve about both bugs since their discovery.
FACEIT Community Support retweeted
We're aware of two new CS2 exploits, namely the "Super Jump" and "teleport" bugs enabling impossible movement, and are investigating further.
Abusing them is a deliberate integrity breach and will trigger our standard 2-year ban, consistent with past bug-abuse rulings.
FACEIT Community Support retweeted
ESEA matches have been force-rescheduled, but if both you and your opponents are willing, they can be played as soon as you'd like!
FACEIT Community Support retweeted
Thank you to all sharing matchroom URLs - we're working through them as they come in.
If your match is still stuck, please share the matchroom!
FACEIT Community Support retweeted
Latest Update: We have about 20 people live on call working to resolve the current platform issue 馃敡
We are trying a different solution at the moment and will update you shortly 馃
We are doing our best to help you resume your Sunday grind 馃檹
FACEIT Community Support retweeted
FACEIT looks stable again 馃憤
After a very long night, at 15:31 CET we deployed a new hotfix which solved the main cause of the crashes! 馃敡
Please let us know if you see more crashes - we will be here throughout the weekend to monitor the situation 馃檹
Happy weekend grind 鉂わ笍
FACEIT Community Support retweeted
Due to recent issues affecting CS2, we have extended the duration of Premium Monthly Mission by 24 hours.
The missions will now end on August 2nd at 00:00. This extra time is here to help you wrap things up and enjoy a smoother experience. 馃
FACEIT Community Support retweeted
Due to ongoing issues from last night鈥檚 CS2 update, tonight鈥檚 EU League officials are postponed.
They鈥檒l be placed at the end of the season so teams can coordinate a new time in the match chat, before contacting an admin to reschedule once a time is agreed.
FACEIT Community Support retweeted
The team is currently investigating an issue with the Anti-Cheat. I sincerely apologise for the inconvenience..
FACEIT Community Support retweeted
Things seem to be stabilising, please wait a few minutes before queueing again just to make sure. Sorry for the downtime on your Friday night 馃ス
FACEIT Community Support retweeted
We're currently investigating an issue causing users to be logged out from their accounts. We're very sorry, hopefully, it will be resolved as soon as possible. 馃檹
FACEIT Community Support retweeted
We're on the lookout for more community volunteers. If it's something you'd be interested in, apply via this form- forms.gle/ybXQdsTf7nc5PqbEA
Good luck! 馃
FACEIT Community Support retweeted
Find mates to play with, engage in chats about esports and life, and submit your best pew pew pistol clip to potentially win a shiny new skin! 鉁ˋll that and much much more in the FACEIT Discord - discord.gg/faceit
FACEIT Community Support retweeted
Today, we are excited to introduce the new Overwatch Esports program and the Overwatch Champions Series!
馃敆 Read our Blog bit.ly/3Sd1Dus
FACEIT Community Support retweeted
Hey everyone, we've launched a giveaway in our revamped FACEIT Discord. Go join and submit your best pistol clip for a chance to win a skin! 馃檶 - discord.gg/faceit
