Customer Service

Hi Brad! We apologize for the inconvenience. Please, DM us, for further assitance.

Hi Marie! We're so sorry about that. Please DM us with your order number, so we can help!

Hi there! You can track your order here by providing your last name and order number: po.st/GgPFIg

Thank you, Cassie for being such an awesome customer thank you! You rock!!!! 😎

Hello there Mary, we'd be more than happy to assist you! Please DM us so we can assist you further.

Ok not a problem! We look forward to speaking with you.

Hey Chris! We're sorry to hear that your coupon is not working. Do you have any clearance items, jeans, or feature brand items in your cart?

We're sorry about that! You can DM us through our EXPRESS page located here: po.st/qgymsl

Hey Jack! Please send us a DM with your order number, so we can look into this for you!

Hi Giovanni! You're able to exchange the item in your nearest EXPRESS retail store or you also have the ability to exchange the item online. po.st/LoRlWt

Hey Nathaniel! Thank you for bringing this to our attention! Can you please send us a DM with more information, so we can look into this for you?

Oh, no! Don't worry, we can definitely help you with this! Please send us a DM with more details so that we may further assist you.

Yes, the return policy time frame does start when the online order is purchased and confirmed.

Hello! Our return policy states that you have 60 days from the purchase date to make a return or exchange for your purchase. Please feel free to review our policy on our website here: po.st/6oflYX

Please DM us so we can assist you further.

Can you please provide us with your loyalty ID number, Shannon?

We do apologize, Shannon. We are unable to send out codes.

Hey Shannon, the codes are sent out randomly after you are enrolled. We do not have codes available to send out.

By signing up for the text alerts you will receive all of the other promo codes as well.

Hey Shannon, please text the word "MARCH" to 397-737. You will then receive promo codes via text message.