MSP Business & Channel Growth Expert, Influencer, Thought Leader, Author, Speaker, Consultant. Creator: MSP Mastered® Business Methodology.

Southern California
Joined March 2009
It’s time to fire up the NaviComputer again - next stop: #TDSYNNEXInspire2026 in Greenville, SC! Rich Freeman and I will be conducting interviews in the Inspire Studio and sharing insights on the #MSPChat Podcast during the event. Catch up with us! #ChannelMastered #MSPMastered
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It’s time to fire up the NaviComputer again - next stop: #MSPSummit in Orlando! Rich Freeman and I will be conducting interviews and sharing insights on the #MSPChat Podcast during the event. Catch up with us in Podcast Row! #ChannelMastered #MSPMastered
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It’s time to fire up the NaviComputer again - next stop: #HexCon 2026, where I’ll be joining a panel titled The Autonomous MSP: How AI, Security, and Unified Management Will Shape the Next Decade with @rachanavijayan, moderated by @MargauxAMiller! #ChannelMastered #MSPMastered
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It’s time to fire up the NaviComputer again - next stop: ChannelCon! @GTIAofficial - Global Technology Industry Association! Rich Freeman, and I will be conducting interviews and sharing insights on the #MSPChat Podcast. Let’s catch up! #ChannelMastered #MSPMastered #WeAreGTIA
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It’s time to fire up the NaviComputer again - next stop: #IngramMicro TrustX Alliance Unplugged! @richfree and I will be conducting interviews and sharing insights on the #MSPChat Podcast during the event. Let’s catch up! #ChannelMastered #MSPMastered
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It’s time to fire up the NaviComputer again - next stop: #Pax8Beyond! Rich Freeman and I will be conducting interviews and sharing insights on the #MSPChat Podcast during the conference. Let’s catch up! #ChannelMastered #MSPMastered
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bit.ly/3WPCv0u Check out the latest managed services strategies on the MSP Chat Podcast! You won’t want to miss these valuable tips from the experts. Tune in and watch your MSP performance soar! #MSPChat #Podcast
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bit.ly/3WPCv0u Check out the latest managed services strategies on the MSP Chat Podcast! You won’t want to miss these valuable tips from the experts. Tune in and watch your MSP performance soar! #MSPChat #Podcast
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bit.ly/3WPCv0u Check out the latest managed services strategies on the MSP Chat Podcast! You won’t want to miss these valuable tips from the experts. Tune in and watch your MSP performance soar! #MSPChat #Podcast
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🎦 YouTube: bit.ly/4tVeOlb 🍎 Apple: apple.co/48K1hog 🎧 Spotify: bit.ly/4d8qb3z Erick and Rich break down why Anthropic’s push into AI services for midsize businesses is yet another signal: MSPs need a real AI strategy—now. #MSPChat
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🎦 YouTube: bit.ly/4tVeOlb 🍎 Apple: apple.co/48K1hog 🎧 Spotify: bit.ly/4d8qb3z 🎙️ Live from NerdioCon in sunny Palm Springs 🎧 Listen or watch now! #MSPChat
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🎦 YouTube: bit.ly/4w9wRG4 🍎 Apple: apple.co/4n1lFqC 🎧 Spotify: bit.ly/4eW7G3p 🎙️ Live Kaseya Connect 2026 in Vegas Erick and Rich break down Kaseya’s massive AI platform rollout—and what it really means for MSPs looking to scale smarter. #MSPChat
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bit.ly/4sCToIV AI isn’t coming—it’s already here. And your clients are using it in ways you can’t see. That creates risk… but also a massive opportunity. 📅 This Thursday, May 7th @ 8am PT #MSPMastered
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🎦 YouTube: bit.ly/4uuAPaz 🍎 Apple: apple.co/4tTQ7G3 🎧 Spotify: bit.ly/4nu4pLb 🎙️ Bonus Episode: MSP Chat - Brought to you by Datto Erick and Rich talk why cyber resilience services remain a major growth driver for MSPs. #MSPChat
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bit.ly/4u9z2Y8 Growth this year isn’t about doing more—it’s about delivering smarter 🧠 🗓️ Wednesday, May 13th: Acronis’ “The Pivotal Point of IT: Building Services for the AI-First Era” 👉 Join us May 13: bit.ly/4u9z2Y8
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bit.ly/4sCToIV AI isn’t coming—it’s already here. And your clients are using it in ways you can’t see. We’re breaking down how MSPs are launching AI Detection & Response as a new recurring service. 📅 May 7th @ 8am PT #MSPMastered
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🎦 YouTube: bit.ly/3Quytd5 🍎 Apple: apple.co/48l0idZ 🎧 Spotify: bit.ly/3QtHC5z 🤖 Agentic AI → business resilience > cyber resilience 💰 How MSPs boost net revenue retention 🔐 Palo Alto Networks on AI security challenges & opportunities #MSPChat
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