Doing some fall yard cleanup? Always carry ladders horizontally to avoid contact with overhead powerlines. Before you get started, look up and be aware of powerlines around you. Get more #PowerlineSafety tips: youtu.be/71AWAARijo0

Chatham: Power has now been restored to all 14 customers on Partridge Crescent. If you are still experiencing an outage, please contact 1-866-804-7325.

Chatham: Beginning at approximately 6:40 PM today, our crews will temporarily interrupt power to 14 customers on Partridge Crescent to safely complete an emergency underground repair. Restoration time is approximately 20 minutes. We appreciate your patience and understanding while our crews complete this necessary work safely.

From October 19 to 29, you may receive a short phone call from Concentrix, who will be conducting a Customer Satisfaction Survey on behalf of Entegrus. If contacted, we encourage you to take part. Your feedback helps us understand what we’re doing well, where we can improve, and how we can continue to better serve our customers and communities. Calls from Concentrix will appear on your call display as 519-351-2653. Learn more: entegrus.com/notices/custome…

Before the snow falls, put safety on your outdoor to-do list. Whether you’re cleaning eavestroughs or hanging seasonal lights, look up and locate overhead powerlines before you begin. Keep yourself, ladders and tools at least 3 metres or 10 feet away. Electricity can jump across a gap, so direct contact isn’t needed for a serious injury. Carry ladders horizontally, and check your surroundings before raising them. A few moments of preparation can help you get your seasonal tasks done safely. Learn more at entegrus.com/safety.

WHEATLEY: This is a reminder that a Hydro One planned outage will affect Entegrus customers from 8:00 a.m. to 10:00 a.m. on Thursday, October 15, 2026. The outage is required for Hydro One to perform maintenance at the transformer station. Approximately 535 Entegrus customers will be impacted. Customers whose service will be interrupted have been notified directly by telephone or SMS. If you did not receive a telephone call or SMS notification from Entegrus, your service is not expected to be interrupted. For more information, including a list of streets affected, visit: entegrus.com/about/news/whea… Please ensure your contact information is up to date to receive important notices regarding your service. You can register for SMS alerts at entegrus.com/SMS. Thank you for your patience and understanding.

In celebration of Thanksgiving, Entegrus hosted our annual community luncheons in Chatham and St. Thomas. Our employees were proud to serve meals prepared by Burns Restaurant and Catering and Destination Church in their respective communities. Thank you to Burns Restaurant and Catering for partnering with us for the 14th consecutive year, and to our St. Thomas partner, Hustle & Heart 94.1 myFM, for its continued support. From all of us at Entegrus, Happy Thanksgiving!

Entegrus offices will be closed for Thanksgiving Day on Monday, October 12th. Regular office hours will resume at 8:30 am on Tuesday, October 13th. Crews are ready to respond to any outages and emergencies, report to 1-866-804-7325. Our outage map is available at entegrus.com. Wishing everyone a safe and enjoyable Thanksgiving with family and friends.

Before you dig, you must wait for all notified infrastructure owners to respond and review your complete locate package. Do not begin digging until you have received and reviewed all required responses. Click Before You Dig. It's The Law. Learn more about checking your locate status at OntarioDigAuthority.ca.

MOUNT BRYDGES: The planned outage scheduled for today will take place on the alternate date, Friday, October 9th between 10:00 a.m. and 2:00 p.m.

A new season of practical stories and real-life insights from energy managers and decision-makers leading change across Ontario. New episodes are released every two weeks. youtube.com/watch?v=Ou_ukOd1…

Time to close the cottage? Trees can damage overhead wires, especially in winter heavy snow weighs down branches. Always check for branches near powerlines but never attempt to prune them yourself. Hire a qualified utility arborist for any pruning near powerlines. Get more cottage closing #SafetyTips: bit.ly/2YJZRoY

WHEATLEY: A Hydro One planned outage will affect Entegrus customers from 8:00 a.m. to 10:00 a.m. on Thursday, October 15, 2026. The outage is required for Hydro One to perform maintenance at the transformer station. Approximately 535 Entegrus customers will be impacted. Customers whose service will be interrupted have been notified directly by telephone or SMS. If you did not receive a telephone call or SMS notification from Entegrus, your service is not expected to be interrupted. For more information, including a list of streets affected, visit: entegrus.com/about/news/whea… Please ensure your contact information is up to date to receive important notices regarding your service. You can register for SMS alerts at entegrus.com/SMS. Thank you for your patience and understanding.

MOUNT BRYDGES: A planned power outage has been scheduled for Thursday, October 8th between 10:00 a.m. and 2:00 p.m. due to construction in the area. Approximately 243 customers will be affected. Customers whose service will be interrupted have been notified directly by telephone or SMS. If you did not receive a telephone call or SMS notification from Entegrus, your service is not expected to be interrupted. For more information, including a list of streets affected, visit: entegrus.com/about/news/moun… Please ensure your contact information is up to date to receive important notices regarding your service. You can register for SMS alerts at entegrus.com/SMS. Thank you for your patience and understanding.

September 30 is the National Day for Truth and Reconciliation, a time to honour Survivors, remember the children who never returned home, and reflect on the lasting impacts of residential schools. Our flags will fly at half-mast in remembrance and respect for all those impacted.

RIDGETOWN: All power has been restored. If you are still without power please call 1-866-804-7325

RIDGETOWN: An outage has been detected in Ridgetown affecting approximately 150 customers. Crews are being dispatched, an ETR will be provided when available.

Fall projects are starting, but safe digging rules still apply. Whether you are installing a fence, planting trees, repairing a driveway or starting another outdoor project, you must request a utility locate before breaking ground. Locates are free, required by law and help keep communities safe. Learn more or request a locate at ontarioonecall.ca.

CHATHAM: All power has been restored. If you are still without power please call 1-866-804-7325

CHATHAM: An outage is affecting approximately 335 customers. Crews have been dispatched to investigate. More information will be shared as it becomes available. Thank you for your patience. For the latest outage information, visit entegrus.com.