@EndUserFeedback

Let users vote and suggest new ideas for your products!

enduserfeedback.com
Joined November 2015
  • Tweets7.1K
  • Following453
  • Followers419
6.2KMedia
#UserFeedback #CustomerService
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Read Greg Sterling's bad experience with Omni-Channels #CustomerService marketingland.com/opposite-o… marketingland.com/opposite-o…
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91% of unhappy customers will not willingly do business with you again. #CustomerExperience
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And the best way to create customers is by offering stellar #CustomerService!
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How many potential customers have you lost because of poor customer service? #CustomerService #Feedback
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Read Greg Sterling's bad experience with Omni-Channels #CustomerService marketingland.com/opposite-o… marketingland.com/opposite-o…
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Encourage customer engagement with #EndUserFeedback enduserfeedback.com
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24 hours or less is widely considered an acceptable email response time. #CustomerService
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#CustomerService
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90% of people surveyed have used #SocialMedia in some way to communicate directly with a brand.
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76% of consumers spend more with a brand because of good #CustomerExperience.
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80% of companies say they deliver "superior" #CustomerService. 8% of people agree! #CX #CustomerExperience
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Has your business already gone mobile?
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80% of Americans agree - smaller companies place a greater emphasis on #CustomerService than large businesses.
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Resolve a complaint in the customer's favor and they will do business with you again 70% of the time. #CX #CustomerService
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