
CEO & Co-founder @FrogedEN Customer Success& Support Platform helping B2B SaaS optimize their client's lifecycle|@IESEbschool|@ICEX
Spain
Joined June 2010
- Tweets53
- Following303
- Followers261
- Likes191
Emily GCL retweeted
What is customer acquisition cost (CAC) and why does it matter? hubs.la/Q01bGhGl0 #acquisition #clv #cac #customerlifecycle
Emily GCL retweeted
Join our Fireside Chat on April 21st on SEO acquisition with @gravyton_com's @DanielPeris where we will discuss:
✔️Content vs technical #SEO
✔️SEO strategy for #SMBs
✔️Do's & don'ts
Sign up here: hubs.la/Q017Jt2V0
#SEO #content #conversions
Emily GCL retweeted
Time to let your product do the work!
Introducing brand new Product Flows.
Use Flows to onboard, engage & retain your users based on event-tracking & behavior. This means ⬇️#churn rate &⬆️growth.
Try Product Flows today > hubs.la/Q0175HQS0
#customersuccess
Emily GCL retweeted
This week we introduce the first in our series: A Guide to #ChurnRate Part 1: The Basics, How to Calculate it & How to Reduce it. Stay tuned for Part 2 😜
Read the full article here hubs.la/Q016FSCh0 #customersuccess
Emily GCL retweeted
We're super happy to be placed as a top performer & emerging favorite in the @Capterra #livechat Shortlist! 🥳
Thanks to our amazing clients for leaving us positive & constructive reviews. capterra.com/live-chat-softw…
#customersupport #customersuccess
Feliz ##DiaInternacionalDeLasMujeres En 15 minutos empieza el evento “Mujer e Internacionalización de la economia Española.” No pierdes mi entrevista con @mincoturgob & @ICEX_ hablando de los retos que superar siendo #FemaleFounder.
📺 EN DIRECTO:
🇪🇸 bit.ly/3tqGC2V
Emily GCL retweeted
Customers wont stay if they don't know how to use your product...
[4/12] Prioritize customer education and training
hubs.la/Q012ZWVm0 #customersuccess #education #training #saas #memesdailycuscustomer
It is today ;-)
Our next fireside chat 🔥 with FROGED CEO and Founder @EmilyCebrianME on #CustomerSuccess and #GenZ is only a few days away! Have you registered yet? tinyurl.com/Fireside-Chat
Emily GCL retweeted
‼️ #DIRECTO Hablamos en @Ndecarneyhueso con @EmilyCebrianME , @FrogedES
¿Cómo dejar de perder clientes?
Síguenos! Por👇
📺El 125 de Movistar+
🤳youtu.be/xbyX_g5Ne_g
📱negocios.com/directo/
Emily GCL retweeted
Did you catch our awesome CEO & Co-founder @EmilyCebrianME on @negocios_tv tonight? If not, here’s a sneak peek! 👇🏼#customersuccess #SaaS #startuplife
‼️ #DIRECTO Hablamos en @Ndecarneyhueso con @EmilyCebrianME , @FrogedES
“Estamos aquí para crear un proyecto memorable, nacimos ya como empresa global”
Síguenos! Por👇
📺El 125 de Movistar+
🤳youtu.be/xbyX_g5Ne_g
📱negocios.com/directo/
Emily GCL retweeted
🙌 Imparables @FrogedES @FrogedEN, empresa 🚀#InvestInAndalucía #AndalucíaRoadshow @StartupAnd_
🐸 @EmilyCebrianME nos cuenta su experiencia en #4YFN21 #MWC21 desde el stand @BStartup @BancoSabadell🎯
@4YFN_MWC @Emprendedor_XXI @enisa @rosasiles @extendajunta @EconomiaAnd
Emily GCL retweeted
People don't hate product tours.
They hate:
• Being forced to the tour
• One-size-fits-all guide
• Invasive pop-ups
• Irrelevant steps
• Feature jargon
Emily GCL retweeted
Full-time position with the possibility of working from Malaga, Valencia, Barcelona or Madrid.
Applications here: lnkd.in/e93pTVS
#VentureCapital #Tech #Jobs #entrepreneurs #Spain
Emily GCL retweeted
Our mission was to create a SaaS for other SaaS, helping them to retain and engage customers.
Why?
Because subscription-based businesses are growing unstoppably but it's getting difficult to scale and manage support once you have to take care of each customer.
Emily GCL retweeted
My first thread in English 👇
We are launching @FrogedEN on @ProductHunt 😸
The road to get here has been challenging, we were the new kid on the block in one of the most competitive fields #SaaS
About us, 👉 FROGED is a Customer Engagement platform launched in December 2019
#36: Understanding the Spanish Startup Ecosystem with Emily GC Lombán welivetobuild.com/podcast/36… a través de @welivetobuild
Emily GCL retweeted
📅 El próximo jueves, 11 de febrero.
⏰ a las 17:00h.
Tienes una cita con nuestras #startups: @FrogedES, @iurban_es y @HRider360, aceleradas en #LaFarola, en el webinar:
❤️ "Clientes in love", moderado por @Iraida2CG.
¡Te esperamos!
andalucia.openfuture.org/eve…












