Office of Information Technology
Durham, NC
Joined September 2009
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Microsoft 365 has tools that can help simplify everyday work at Duke. Staff Assistant Cathy Berry used SharePoint, Power Automate and Copilot to streamline one task. Explore more ideas at no charge for Duke staff and faculty: today.duke.edu/2026/10/youre…
@DukeOIT @Office @Microsoft
[Duke IT Status] Scheduled (Feb 19, 2026, 23:00 EST): Network maintenance has been scheduled for the Powerhouse. There will be a 15-20 minute loss of wireless connectivity during the maintenance window.
If you have any questions abou… stspg.io/1cxs5br1yx0m?u=1frp…
[Duke IT Status] Scheduled (Feb 19, 2026, 17:00 EST): OIT has scheduled maintenance for Perceptive Content (ImageNow). Perceptive Content (ImageNow) will be unavailable during the maintenance window.
If you have any questions about t… stspg.io/1j0rfybjtjq1?u=q636…
[Duke IT Status] Scheduled (Mar 5, 2026, 12:00 EST): OIT has scheduled maintenance for Call Center Services. Finesse Agents will experience multiple failovers during the maintenance window. Most agents will reconnect automatically, bu… stspg.io/r5nspgpwf6s3?u=szyw…
[Duke IT Status] Scheduled (Feb 21, 2026, 05:00 EST): OIT has scheduled maintenance for Tableau, Perceptive Content (ImageNow), and Dukehub. These applications will be unavailable during the maintenance window.
If you have any questi… stspg.io/htnh0c51kp7f?u=cz2z…
[Duke IT Status] Identified: OIT has confirmed a service issue with Panopto. Users may experience errors when recording and uploading.
The vendor is working to restore service but there is no estimated time to resolution.
If you hav… stspg.io/w1gclyhpk5hd?u=89wz…
[Duke IT Status] Monitoring: OIT will continue to monitor the service but initial indications from the vendor are that the issue with Panopto has been resolved.
If you are still experiencing service issues please report those to the … stspg.io/w1gclyhpk5hd?u=x6p6…
[Duke IT Status] Resolved: OIT has monitored the service and can confirm that the vendor has resolved the issue with Panopto.
If you are still experiencing service issues please contact the OIT Service Desk ( … stspg.io/w1gclyhpk5hd?u=3s2s…
[Duke IT Status] Scheduled (Feb 18, 2026, 21:00 EST): OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.
If you have any questions about the maintenance or if you experience an unexpected service … stspg.io/nk27x7snbw93?u=b8qy…
[Duke IT Status] Scheduled (Feb 15, 2026, 00:00 EST): OIT has scheduled maintenance for Self Service Tools. Users will not be able to update their passwords via the Account Self Service page (idms-web-selfservice.oit.duk…) during the maint… stspg.io/sqw1x1pjmh13?u=k9nk…
[Duke IT Status] Identified: OIT has confirmed an issue affecting the Kuali Build service. Users are currently unable to access Kuali Build hosted web forms.
The vendor is working to restore service but there is not estimated time to… stspg.io/25hn54cw27sj?u=w9qv…
[Duke IT Status] Monitoring: OIT will continue to monitor the service but initial indications are that the issue with Kuali Build has been resolved.
If you are still experiencing service issues please report those to the OIT Service … stspg.io/25hn54cw27sj?u=895y…
[Duke IT Status] Resolved: OIT has monitored the service and can confirm that the issue with Kuali Build has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (oit.duke.edu/help) … stspg.io/25hn54cw27sj?u=glvj…
[Duke IT Status] Scheduled (Feb 7, 2026, 05:00 EST): OIT has scheduled maintenance for Tableau, Perceptive Content (ImageNow), and Dukehub. These applications will be unavailable during the maintenance window.
If you have any questio… stspg.io/gh88xsr6pz0h?u=lyt9…
[Duke IT Status] Scheduled (Feb 5, 2026, 19:00 EST): OIT has scheduled maintenance for Cisco Jabber. Users will be able to access normal, one-to-one chat functions but group chat functions will be unavailable. Ad hoc group chats will … stspg.io/78vwg3dz632p?u=n1yw…
[Duke IT Status] Scheduled (Feb 10, 2026, 21:00 EST): OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.
If you have any questions about the maintenance or if you experience an unexpected service … stspg.io/hfb9c3w5r00w?u=14hl…
[Duke IT Status] Scheduled (Feb 19, 2026, 01:00 EST): OIT has scheduled API Healthcare (Time and Attendance and Scheduling) maintenance. The application will be unavailable during the maintenance window.
Employees will be able to us… stspg.io/rb4wynsshll2?u=x540…
[Duke IT Status] Scheduled (Feb 8, 2026, 05:30 EST): OIT has scheduled maintenance for the web applications listed below. They will be unavailable during the maintenance window.
DukeMobile (oit.duke.edu/what-we-do/appl…)
Web Gifts ( … stspg.io/pbw1zvwfg774?u=939g…