Dreams Beds Customer Service Team (@Dreams_Queries) header
Dreams Beds Customer Service Team (@Dreams_Queries) profile picture

Official Customer Services @Dreams_Beds. Here to help you: Monday to Friday | 8am to 6pm Saturday | 9am - 5pm Sunday | 10am - 4pm Bank Holidays | 10am - 4pm

Joined February 2012
‼️We are aware of an account impersonating our Customer Service Team. We have reported the account. Please only respond to replies from @Dreams_Queries or @dreams_beds. We will never ask you to follow any links that ask for payment.
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We're here to help Monday-Saturday, 9am to 5pm and will get back to you as soon as we can. If you have an order query, please DM your order number, full name & delivery address* for the quickest response. Many thanks, Dreams *Please do not post your personal information publicly
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We're here to help from Monday-Saturday, 9am to 5pm and will get back to you during these times.
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Hi Amy, if you wanted to DM @Dreams_Queries with some details, we are more than happy to help. Many thanks,
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@hayleyriamusic Sorry to hear of this Hayley, I will be sure to pass on your feedback to the store, so sorry for any inconvenience.
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@hayleyriamusic Hi Hayley, The M-Line Bed is adjustable so 2 single mattresses are provided, if you wanted to DM us we can assist further.
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Hi Ruth, we are glad we have found a resolution for you. If we can be of further assistance, please let us know. Many thanks
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Good Afternoon Carol, We have just replied to your DM. Many thanks.
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Good Afternoon Carol, We do understand that but we can look into your order in detail and review it. Many thanks.
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Hi Ruth, We have just replied to your DM, Many thanks,
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Good Morning Hayley-Ria, Thank you for your kind feed back. If we can be of assistance, do let us know. Many thanks.
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Hi Helen, If we need to update your mobile number on your order, please DM us the new contact number & order no. Many thanks.
If you can please DM @Dreams_Queries we can look into this for you. We are unable to assist without this information Thank you
Hi Emma, We are sorry about this. We would like to investigate and look into this further. Please DM @Dreams_Queries. Many tha...
Hi Emma, Thank you for your message. I am glad we have found a resolution. I have also sent you a DM to summarise. Many thanks.
Good Morning Lucinda, We have sent you a reply. Many thanks.
Hi Lynn, we have responded to your direct message and will do what we can to resolve this for you.
Hi Julie, We are sorry about this issue. As discussed, a plumber will visit you this evening to repair the toilet. We will con...
Good Afternoon Julie, We are very sorry to hear this. We have sent you a reply on Facebook. Many thanks.