I grow unified comms brands with high-quality content and help freelancers grow their careers. Author of The Autonomous Freelancer.
Padstow, Cornwall
Joined June 2009
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NEW INDEPENDENT REPORT:
The State of Microsoft Copilot 2026
Go read it now before Microsoft makes me take it down.
ucmarketing.co.uk/state-of-c…
The @JetBlue self service kiosks are down at Boston airport.
The back up plan is two members of staff to check everybody in for the entire day.
Trying to speak to @AerLingus is the absolute worst customer experience.
As someone who deals with contact center tech all day long, I found no excuses. Only rude people and lack of product knowledge.
Be better.
I'm using Tide to run and grow my business - join me and over 2 million Tide members worldwide to get a £100 reward!
Just sign up using my referral link: api.tide.co/su/6K8nr, or code PRAVBK.
Surplus cash sitting in your Ltd doing nothning?
I’ve opened an InvestEngine Business account to put some into long-term investments.
New Business Accounts can receive £100–£400 in bonuses.
investengine.com/referral/u/…
Dominic Kent retweeted
I'm using Tide to run and grow my business - join me and over 2 million Tide members worldwide to get a £100 reward!
Just sign up using my referral link: api.tide.co/su/6K8nr, or code PRAVBK.
I'm using Tide to run and grow my business - join me and over 2 million Tide members worldwide to get a £100 reward!
Just sign up using my referral link: api.tide.co/su/6K8nr, or code PRAVBK.
Story-led, product-led, growth-led 🙄
Just write about your customers’ problems.
Content marketing isn’t hard.
Today I’m rewriting AI slop.
Someone is literally paying me to fix AI because it wasn’t good enough.
What a waste of their time.
Dominic Kent retweeted
Most "GEO" advice is just SEO repackaged for AI.
LLMs don’t cite you because you added FAQ schema.
They cite brands that:
- get talked about
- get referenced
- publish original insights
AI search is a trust layer on top of the web.
Been at Shetland Noir this weekend, speaking and listening to aspiring crime writers whose day jobs are also freelance writers. It made me realise that, man, I miss the freelance writing community we had here.
Dominic Kent retweeted
Heedify launches AI receptionist for Microsoft Teams
heedify.io/en/blog/heedify-l…
How much should Teams presence influence call routing?
techcommunity.microsoft.com/…
Heedify launches AI receptionist for Microsoft Teams
heedify.io/en/blog/heedify-l…
Most "GEO" advice is just SEO repackaged for AI.
LLMs don’t cite you because you added FAQ schema.
They cite brands that:
- get talked about
- get referenced
- publish original insights
AI search is a trust layer on top of the web.
If you've been doing SEO right before the advent of AI, you're likely in a great position.
If you weren't, read these basics to create high-quality content in the age of ChatGPT and Claude.
ucmarketing.co.uk/ai-search
