There is currently an Optus outage affecting mobile services nationwide. You may face issues with calls, texts, and mobile data and we’re sorry for any inconvenience. We’re actively working on fixing the issue. Thanks for being patient!

If your connection is still offline, please try to power your modem off and back on. Wait times may be longer than normal via our support channels. We appreciate your patience. (2/2)

A power outage has impacted our network this morning, disrupting internet services in Victoria and impacting our support and contact centre as well. Our techs have sprung into action and nbn services should now be resolved. (1/2)

To help keep loved ones in touch, our fixed line and mobile calls to Ukraine and surrounding countries are now free for Dodo customers. For more info head here> dodo.com/calls-to-ukraine

UPDATE: Cable preparation has been completed by the field team and splicing is in progress. The estimated time of restoration is 2 hours and we appreciate everyone’s patience.

UPDATE: We are currently experiencing an unplanned outage due to a fibre break between Brisbane and Nerang, QLD, which may have affected surrounding suburbs as well. The field team is currently onsite investigating and we will update this post as more information comes to hand.

UPDATE: Due to the NSW floods, we are currently experiencing an unplanned outage due to hardware failure. Techs are on the way with replacement hardware. We are working with relevant parties to resolve the outage and will update as more information comes to hand.

To avoid waiting, please use our self-service guides: support.dodo.com/ We appreciate your patience and keep you updated with our progress. (2/2)

An update on our services. Customers calling our support centres are waiting longer than usual due to a severe weather event impacting our support teams. We’re currently working at a limited capacity and working to get back online. (1/2)

Does your energy provider chip in for your internet? Dodo does. Our new super simple nbn plans now offer unlimited data from $65 a month, or even less when you add electricity and gas. It’s time to go Dodo. bit.ly/nbnplans082020

UPDATE - Internet and webmail services are now back online, thanks to our techs who were working on it throughout the night! 🙌 If you aren't back online, we'd suggest doing a modem reset. If you need a hand with the modem reset, drop us a line on Live Chat or give us a call.

UPDATE - Our techs have made progress and are beginning to progressively restore services. It may take some time to get back to full operation, however the team will be working through the night to resolve. Thanks again for your patience and we will check in again in the morning.

OUTAGE: Our techs are still working through the process of isolating the issue that is affecting webmail (nationwide) and internet service (primarily NSW & VIC). Unfortunately no ETA at this stage.

Clue: watch it on Fetch. #dodoaustralia #guessthemovie #twittergames #fetchtv

Don’t knock these matchups until you’ve tried them. Don’t knock our internet + energy matchup ‘til you’ve seen the savings. 👀 👉 bit.ly/DodoMatchUps #dodoaustralia #matchups #bundles #internet #energy

Life is a roller coaster. #dodoaustralia #datacaps #mobiledata #emoji

Time yourself and tag a mate. See who gets it the quickest. #dodoaustralia #guesstheselyrics

Unusual pairing? Yes. Is that a bad thing? Not if it saves you money. Just like our internet + energy matchup. 👉 bit.ly/DodoMatchUps #dodoaustralia #matchups #bundles #perfectmatch #internet #energy

You can get through this. #dodoaustralia #happiness #internet