🇺🇸 U.S. federal government service, from @USGSA. Guidance on building better digital services in government. Likes, retweets, etc. ≠ endorsement.

United States
Joined April 2010
As part of the broader digital communication modernization effort within the federal government, and the CDC Moving Forward initiative, @CDCgov initiated Project Clean Slate to restart with a leaner website and consistent, well-structured content. digital.gov/2025/01/02/rebui…
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1/10/25: @DHSgov issued new guidance for U.S. government websites and social media addressing web and digital communications related to the California wildfires. digital.gov/california-wildf…
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Join us on December 19, 2024 for the U.S. Web Design System monthly call. 🔊 This month, USWDS hosts the Federal Website Standards team who will share more about the standards, their origin, the research backing them, and what standards are coming next. digital.gov/event/2024/12/19…
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Tracking your site’s performance is the first step to incorporating performance into your design and development process. Check out this step-by-step guide from @USWDS on picking metrics and tools for tracking performance on your site. ➡️ designsystem.digital.gov/per…
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Unsolicited feedback offers a unique view into the customer experience and captures many user experiences, including needs that might not surface in a structured survey. Learn how to start analyzing unsolicited customer feedback ➡️ digital.gov/2024/06/25/unsol…
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Understanding customer needs and implementing a customer experience strategy can increase the public’s trust in your program, agency, and the federal government. Read about the policy framework ➡️ digital.gov/resources/requir…
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Accessibility and inclusivity are at the core of a useful, usable website. Check out our guide on accessibility for teams to learn how you can ensure your websites are designed for everybody ➡️ digital.gov/guides/accessibi… #DisabilityDay #IDPD #EveryoneIncluded
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Federal website standards align with policy requirements and best practices. Following these standards helps agencies provide high-quality, consistent digital experiences for everyone. Learn more ➡️ digital.gov/resources/introd…
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“Was this page helpful?” Using Digital Analytics Program and Touchpoints data on NPS.gov pages, @NatlParkService was able to make specific updates based on user needs. Read the full case study ➡️ digital.gov/2024/10/11/makin…
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📅 Join us for our November U.S. Web Design System monthly call on November 21, 2024. You'll learn about what the team is currently developing and how it fits into their vision for the direction of the design system. digital.gov/event/2024/11/21…
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🆕 New blog! When you publish content, it’s only the beginning of its life cycle. Learn how to maintain quality and accuracy, set up a governance structure, and stand up a team to support this work. digital.gov/2024/11/12/craft…
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On this day 24 years ago, the Web Content Managers Forum held its first meeting! 🎃 Today, this community (our Web Managers Community of Practice) is 2,225 members strong with a similar mission: to create a better online experience for the public. digital.gov/communities/web-…
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