It's #GetOnlineWeek. Looking for free Wi-Fi, free mobile data, computer access, device loans or help to improve your digital skills? Our Digital Support Map can help you find support available across County Durham. Find support near you: bit.ly/3Tq79LJ

95% of people who can, aren't If you are on a low income, you could be missing out on big broadband savings costing hundreds of pounds a year bit.ly/3XjwqK2

A small act can make a big difference. This #GetOnlineWeek, help someone explore the internet, connect with friends, access services, discover a new hobby or enjoy free digital resources. Together we can bridge the digital divide. Find out more here: bit.ly/4dHDszY

Make the most of our facilities with free computer and internet access available across all County Durham libraries Visit our website for more information: bit.ly/4cgQbpR

Switching mobile providers? Keep your number effortlessly. 📱 Text 'PAC' to 65075 to get your Porting Authorisation Code. Give that code to your new provider, and they’ll usually have your number moved over in just one working day. Easy!

Protect your personal information online! Don't overshare, and make sure your privacy settings are tight.

⚠️ Phone Security Reminder — Stay Aware on the Street! “Shoulder surfing” is when thieves hang around pedestrians and watch as you type in your phone’s PIN, then either snatch the handset or grab it when it’s unlocked. Read more here: bit.ly/4bgBynI

Looking for digital support in Durham? Our comprehensive Digital Directory can help you find the right services for your needs. From support with digital skills to access to devices, we've got you covered! bit.ly/3VjTXbo

Do you have a need for speed? Full fibre is the new kid on the broadband block offering gigabit capable speeds over impressive new technology. But why should you want it?

3️⃣ Paying too much for your mobile? You might already be free to switch. Just text INFO to 85075. If the reply says your early‑termination fee is £0, you're good to go.

Ofcom has announced public payphones will remain where communities need them most, under stronger protections now in force. More info: bit.ly/4hclhC2

Quick task for today: 1️⃣ Dial *#06# on your phone. 2️⃣ Screenshot your unique IMEI number. 3️⃣ Save it to the cloud. This simple ID number helps the police and your network block your phone if it’s ever stolen. Better safe than sorry!

Did you know that all council libraries offer FREE Wi-Fi for you to access the internet? bit.ly/4bg6liE

Secure your finances in two steps: Enable Biometrics (Fingerprint or Face ID) for your phone and banking apps. If you prefer PINs, ensure your banking codes are unique and different from your phone’s lock screen.

Do you struggle with building healthy digital habits as a family? From balancing online and offline activities to using social media responsibly, Google has some great guides on digital wellness for families. Check them out: bit.ly/4oNsRHE

Paying for more broadband speed than you need? The right package depends on how you use the internet at home. Reviewing your deal and switching to a package that better matches your needs could help cut costs.

Set up ‘Find My Phone’ or similar tracking apps so you can locate your device or remotely wipe your information if needed. Features like Apple’s Find My or Samsung’s SmartThings Find need to be activated in advance.

Small changes can lead to big savings. If you regularly make calls, an inclusive minutes package could be worthwhile. For longer chats, using apps like WhatsApp, FaceTime or Facebook Messenger over Wi-Fi may help reduce costs even further.

If you’re using public Wi-Fi for tasks like online banking, paying bills or reading confidential emails, you could be putting your personal information at risk. Check out Get Safe Online for top tips on staying safe online in public places: bit.ly/45O6IRH

Before signing a new mobile contract, ask yourself: do I really need a new phone? 🤔 If your current device works well, switching to a SIM-only plan could be one of the easiest ways to lower your monthly bills.