Product strategy and experience design consultancy. We help B2B and B2B2C teams use design to clarify complexity and align their people around a shared purpose.

San Francisco, CA
Joined May 2009
DesignMap@DesignMap5 Dec 2023
Want to learn about visiontypes before our webinar with @audcrane + @cagan on 12/15? Here's a primer that offers more on what a visiontype is (think: prototype of the future) and why end of year is an ideal time to explore them as a way to align + inspire. designmap.com/ideas/the-futu…
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DesignMap@DesignMap21 Nov 2023
Product + Design should go together like PB+J🥜🍇 , but there’s still work to do there. Join @cagan and @audcrane for a webinar on how visiontypes can bring harmony to both teams (and align organizations). Register to attend live or receive the recording: designmap.zoom.us/webinar/re…
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DesignMap@DesignMap20 Nov 2023
Why do we keep talking about Shadow Design? DesignMap's @audcrane sat down with @jarango for his Informed Life podcast to share how teams can use Shadow Design as a more impactful reframing of the tried and tired "ROI of #design" conversation. theinformed.life/2023/11/19/… #uxdesign
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DesignMap@DesignMap9 Nov 2023
One Shadow #Design Survey uncovered that nearly 59,000 hours of #UX work was done within Engineering and #ProductManagement each year—making up over 10% of their combined total capacity. Yikes. Learn how to lessen your own Shadow Design spend: designmap.com/ideas/banish-s…
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DesignMap@DesignMap31 Oct 2023
🔮 🕯 🧟‍♂️ What do fortune telling, banishing shadows, and Frankenstein have to do with #design? Read this month's DesignMap newsletter to find out: designmap-21952613.hs-sites.… Subscribe here: share.hsforms.com/161rQ5tO3R… #design #ux #uxdesign #product
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DesignMap@DesignMap25 Oct 2023
According to the findings of one company's Shadow Design Survey, 75% of their Engineering and Product Management team members wanted more UX support. Find out how to administer the survey at your company here: designmap.com/ideas/the-cost…
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DesignMap@DesignMap18 Oct 2023
How much does your organization waste having unqualified people do solo design work? Our Shadow Design Survey reveals companies are spending millions on this very problem. designmap.com/ideas/the-cost… #ux #uxdesign #productdesign #product
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DesignMap@DesignMap13 Oct 2023
Want to elevate your organization from #Design Agreeable to Design Enlightened? You need to make a solid case for investing in design first. @audcrane shares our Shadow Design Survey to help you quantify just how much is being invested in bad design. designmap.com/ideas/the-cost…
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DesignMap@DesignMap3 Oct 2023
Is your company #design enlightened or design ignorant? Explore levels of organizational design readiness, from Design Ignorant - Level 0 to Design Enlightened - Level 3, to find out how your organization measures up and can level up. designmap.com/ideas/before-d… #productdesign
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DesignMap@DesignMap27 Sep 2023
In recognition of this year's theme for #WorldInteractionDesignDay—Ethics, Equity, + Responsibility—DesignMap's @morgankeys is sharing 12 dimensions of diversity that we're exploring to deepen our product inclusivity practices. designmap.com/ideas/recogniz… #IxDD
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DesignMap@DesignMap13 Sep 2023
Tension in product? It happens. That's why Barb Natali-Sherman + Maya Elise Joseph-Goteiner developed Assumption Led Development (ALD), a method that de-risks product development by dismantling strongly held beliefs. Register for their @epicpeople_org talk 2023.epicpeople.org/tutorial…
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DesignMap@DesignMap1 Sep 2023
No, you're not experiencing déjà vu—our work with @OctaveBio has earned yet another award recognition for exceptional #userexperience #design! We’re thrilled to see this work recognized as a @UXDAwards Winner in the Product category! ux-design-awards.com/winners…
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DesignMap@DesignMap30 Aug 2023
Our August newsletter covers a whole range of topics—from a replay of our recent Designing for AI webinar to a flexible design framework to help teams make the most of design's strategic impact: designmap-21952613.hs-sites.… #design #ux #uxdesign #ai #productdesign
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DesignMap@DesignMap30 Aug 2023
Subscribe to receive our newsletter direct to your inbox: share.hsforms.com/161rQ5tO3R…
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DesignMap@DesignMap23 Aug 2023
Another incredible partnership recognized as a @FastCompany #Innovation by #Design Honoree: @CiscoSecure’s streamlined and intuitive XDR solution. Thrilled to share this accolade with their amazing team! fastcompany.com/90934010/sec… #FCDesignAwards
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DesignMap@DesignMap22 Aug 2023
Proud to share that our work with @OctaveBio is a @FastCompany Innovation by Design Finalist, which spotlights the designers + businesses solving the most crucial problems of today (and anticipating the pressing issues of tomorrow). Cheers to both teams! fastcompany.com/90933900/hea…
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DesignMap@DesignMap9 Aug 2023
Replying to @Ang_Duggan
@Ang_Duggan, VP of User Experience at @BeyondTrust, shares her perspective on why this murky economic climate is prime time for #UX to shine. Read how she focused on the cost of shadow design to make the business case for making better design investments: designmap.com/ideas/the-cost…
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DesignMap@DesignMap27 Jul 2023
Our own Chris Gaffey created a Flexible #Design Framework to help teams embrace ambiguity and use design to make more strategic decisions. Download the guide: designmap.com/ideas/break-fr… Thanks to @mulegirl for inspiring us with her Design Research Framework! muledesign.com/blog/design-r…
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DesignMap@DesignMap21 Jul 2023
We’re thrilled that our #design partnership with @OctaveBio is a @UXDAwards Nominee! View our nominee profile to learn how their first-of-its-kind care management platform is helping people with MS and their providers. ux-design-awards.com/winners… #uxdesign #ux
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DesignMap@DesignMap20 Jul 2023
Proud of our collaboration with @CiscoSecure, which has been named a @UXDAwards nominee! View our nominee profile to see how our expert #design teams created a #userexperience that makes the complex job of SOC Analysts easier to navigate. ux-design-awards.com/winners… #uxdesign #ux
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