The World's largest collection of hilarious complaint letters. Standing up for the little guy and laughing at the nasty corporations

UK
Joined April 2010
DearCustomerRelat'ns retweeted
This story is getting some traction. Interview for @looknorthBBC and the Jeremy Vine show on BBC Radio 2. @APCOAUK sending unlawful parking charges to my daughter who was in intensive care at the time... bbc.co.uk/news/articles/cjrx…
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Replying to @APCOAUK
@APCOAUK My daughter, who has been fighting for her life in hospital since November 2025 has now received 3 parking tickets from Hull Royal Infirmary, when her car was being driven by her fiancé. On every occasion, a weekly parking fee was paid… @looknorthBBC
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The issue of the invalid parking fines is no doubt the result of utter incompetence. Your pursuit of payments to which you are not remotely entitled and threat of legal action amounts to harassment of a very sick and vulnerable young woman and is utterly shameful @yorkshirepost
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Perhaps we should hire an expensive lawyer to represent our seriously ill daughter at the court hearing so when costs are awarded, they will be meaningful. If you refuse even to look at proof that the charges are wrong, you deserve it.
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DearCustomerRelat'ns retweeted
Replying to @DermotKennedy
@DermotKennedy My chronically ill daughter is going to miss your gig at the O2 on the 5th June (again). She’s fighting for her life in hospital (again) with #intestinalfailure caused by #hEDS, #MCAS and #POTS and all she talks about is missing your concert.
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Replying to @Bose
@Bose Help please! Got one of your soundbars which has worked perfectly for 5 years but the latest app update has awoken Alexa which has been switched off previously. Now I have two Alexa’s speaking at the same time… and it is impossible to sign out on the soundbar
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I’ve restarted everything several times and still no joy. The soundbar just says ‘I’m having a little trouble understanding at the moment please try later’ and I can’t shut it up!
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DearCustomerRelat'ns retweeted
Replying to @jaguarlandrove_
@jaguarlandrove_ Just received a customer survey from you. Just like your cars and your service departments, the damn survey doesn't work either. It too has a software fault at the 71% complete stage (connected services). What a laughably incompetent company you are! @LandRover
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DO NOT choose @AllClearTravel for your holiday insurance. Our documents state that our policy had a £90 excess PER CLAIM and they deducted £500 PER PERSON. We received a £23 refund for a cancelled flight. They deducted over £450 to extinguish the claim @financialombuds.
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DearCustomerRelat'ns retweeted
Replying to @dlLambo
A proper Nobel prize being awarded
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Daughter buying a used car from @evanshalshawuk What a catalogue of incompetence and poor communication
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DearCustomerRelat'ns retweeted
You utter plonker! You genuinely haven’t got a clue. I have a disabled daughter. I actually understand what’s going on. Do some work and educate yourself. #TakingthePIP
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DearCustomerRelat'ns retweeted
Replying to @KemiBadenoch
@KemiBadenoch If you support Labour with their despicable Bill, you will never be forgiven. You and your party will be electoral toast, and it will be richly deserved. You can prevent disabled people being pushed into abject poverty and so many deaths #TakingThePIP Vote NO
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Replying to @Autoglass
@Autoglass My LR Discovery was booked in to your Hull branch for a new screen today. Told it would be ready in 2 hrs. Returned after 1hr 40 to find the car hadn’t moved. Told (rudely and without apology) that they’re ‘snowed under’. No call or text. No one gave a damn. So I left.
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So I was just expected to hang around for another 2 or 3 hours. Other angry customers too, who also hadn’t been told of delays. Utterly appalling service. Would like my excess back please.
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Has anyone else had issues with the black tyres on a Pride I-Go plus #electricwheelchair trashing carpets by gradually turning them black? The manufacturer @pridemobility not remotely interested and referred me to the supplier as my contract was with them! #mobility #disability
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DearCustomerRelat'ns retweeted
Planning to approach BBC Panorama to do an investigation into the appalling NHS care for #EDS #MCAS #POTS sufferers in the UK after my daughter was seriously harmed by a well known London hospital. If you have had a bad experience in the UK, please get in touch and please share.
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Replying to @stratstoneuk
@stratstoneuk @stratstonemini @stratstonebmw Over the yrs, we've bought 4 hi spec minis, 2 3 series, 1 4 series and 1 5 series - all from #Stratstone. But we're through. The fact that your mini service department in Hull NEVER answer their phone means means there will be no more
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When I say never, I mean never. It's all but impossible to speak to them unless you walk up to the counter in person. How you can think that appalling service like this doesn't have consequences for your business is beyond me. Your local monopolies don't make you invincible
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