The only software purpose-built to unify automotive fixed operations into a connected, intelligent system.
Joined April 2010
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Dealer-FX is participating in GM’s 3Synergy, and we’re heading to the 3Synergy Roadshow in Orlando, November 5 and 6.
Find us in the Vendor Village, and we’ll show you how our Service Intelligence Platform™ brings together connected technology, Snap-on automotive intelligence and solutions built for your shop.
Both days:
11:00–11:15 a.m.
12:00–1:00 p.m.
3:00–3:15 p.m.
#DealerFX #FixedOps #3Synergy
100 demos. Two Snap-on prizes.
The Forward Lane: the first 100 Stellantis stores to book and complete a Dealer-FX demo go into two draws: first a custom Snap-on KHP46 roll cart, then a custom KCP1422 roll cab. No purchase required.
30 minutes. You'll see what Dealer-FX can do for your shop: Stellantis vehicle information in the workflow, Snap-on automotive intelligence, and solutions you choose for your service operation.
Spots are filling up. Book your demo: rb.dealer-fx.com/moparservic…
Official rules: rb.dealer-fx.com/forwardlane…
#DealerFX #FixedOps #TheForwardLane
Choosing your Mopar Service Gateway provider? Stellantis is hosting live webinars on the program:
Mon Oct 19, 2:00 PM ET: rb.dealer-fx.com/dealermsg50…
Fri Oct 23, 11:00 AM ET: rb.dealer-fx.com/dealermsgb8…
When you're ready to see it in your shop, Dealer-FX is certified for Mopar Service Gateway, with 13 years supporting Stellantis dealers.
Discover the bigger story: rb.dealer-fx.com/moparservic…
Dealer-FX is certified for Mopar Service Gateway. Here's what that brings to your shop, and why it's more than an integration. rb.dealer-fx.com/moparservic…
You may know Dealer-FX through wiADVISOR. But there's a much bigger story to tell.
Dealer-FX is officially a certified Mopar Service Gateway provider, bringing Stellantis dealers access to more than ever before.
Our Service Intelligence Platform™ goes beyond check-in, connecting scheduling, shop management, technician videos, service marketing, and performance insights, all backed by over a century of Snap-on automotive expertise.
More capabilities. More intelligence. More opportunities for your shop.
And with exclusive Stellantis loyalty pricing, there's never been a better time to discover what Dealer-FX can do for your dealership.
Discover the bigger story: dealer-fx.com/go/certified-f…
Move What Matters™
ALT A person in a warehouse setting is organizing boxes. The walls display the Mopar logo. Text on the image reads: "Dealer FX Certified for MOPAR Service Gateway But that's only part of our story.
The platform is only part of the relationship.
The rest is listening. Showing up. Helping teams through change. Staying focused on the outcomes that matter to the dealership.
Bill Denton describes the implementation support at his store as “flawless.” Mike Zappala points to the ongoing standard that matters across a group: responsiveness, adaptability, and support when the operation changes.
That is how Dealer-FX approaches partnership.
Practical technology, backed by people who understand fixed operations.
You have seen the gaps. You have seen where the work slows down. You have heard how listening, consistency, and support change the experience.
The look is new. The focus is the same. Let’s talk about what your operation needs next.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Support is not the handoff that happens after the sale.
It is part of the platform experience.
Because go-live is a milestone. It is not the end of the work.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Technology matters.
So does what happens after it is installed.
The questions, changes, and pressure do not stop at go-live. Dealers need people who understand the operation, respond when something changes, and stay invested in the outcome.
Watch the video to hear Bill Denton and Mike Zappala share what the support behind Dealer-FX looks like in practice, from implementation and process setup to responsiveness across multiple rooftops.
The platform moves the work. The partnership keeps it moving.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
The value of dealer-group technology is not simply using the same tool at more stores.
It is having a connected approach to the workflow, the customer experience, and the support behind it.
For Mike Zappala, that means being able to compare the same set of metrics across Palmen’s stores and find areas for improvement. As he puts it, “Having one tool for the whole group is critically important.”
Shared visibility where leaders need it. Consistency where it improves the operation. Flexibility where each rooftop needs it.
Dealer-FX works across the group while staying grounded in the reality of each store.
One relationship. More connected operations.
If your rooftops are working from different views of the business, let’s talk about what a more connected approach could look like.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Consistency should make a dealer group easier to operate.
It should not erase what makes each rooftop different.
The right approach connects the group where consistency matters and supports each store where flexibility matters.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
A dealer group should not have to choose between consistency and the realities of each rooftop.
Watch the video to hear Mike Zappala explain how Palmen uses Dealer-FX across the group to compare performance, create a more connected operating view, and support how each store works.
The value is not putting another tool in more rooftops.
It is one technology relationship that moves the group together. That is Move what matters™ at group scale.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Dealers do not need a technology company to tell them the lane is busy.
They need a partner who understands what that pressure does to the work.
“The best ideas come from the people doing the work every single day,” says Kelly Eighmey. That belief has shaped how Dealer-FX develops technology and how we work with dealerships.
Mike Zappala describes the relationship in practical terms: regular conversations about challenges, opportunities, and ways to make the experience more efficient.
Listen first. Solve the right problem. Stay involved after the technology is in place.
Because the operation never stands still, and neither should the relationship behind it.
That is the Dealer-FX standard. What should a technology partner understand about your operation first?
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Listening only matters if it changes what happens next.
For Dealer-FX, that means understanding the operation before recommending the technology and continuing to learn after it is in place.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Better fixed operations technology starts by listening to the people doing the work.
Dealer needs show up in packed schedules, busy drive lanes, customer calls, technician handoffs, and hundreds of decisions made throughout the day.
Watch the video to hear Kelly Eighmey and Mike Zappala explain how dealer input shapes the problems we prioritize and the improvements we make.
Listen to the operation. Understand the friction. Build what moves it.
That is how Move what matters™ begins.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Move what matters™ is more than a tagline. It is how we think about fixed operations.
Kelly Eighmey puts the challenge simply: “Most service lanes don’t have a people problem. They have a workflow problem.” When teams have to stop, search, and rebuild context, the work slows even when everyone is working hard.
Move the work that keeps repair orders progressing. Move the decisions that reduce waiting. Move the information that keeps teams and customers on the same page.
Dealer-FX connects the work and decisions that move the service operation forward.
New look. Same commitment. A clearer expression of what matters.
Where is friction holding your team back? Let’s start there.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
The service lane rarely slows down in one dramatic moment.
Friction builds across the day. One repeated entry. One delayed recommendation. One approval waiting for context.
The people are already moving. The workflow should help them keep going.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology
Where work slows down, friction becomes visible.
A repeated entry. A delayed recommendation. An approval waiting for context.
The people are already moving. The workflow should help them keep going.
Watch the video to hear Kelly Eighmey and Christopher Curnes share where the work slows down and what a more connected day can look like.
Dealer-FX connects the work and decisions that move the service operation forward.
#DealerFX #MoveWhatMatters #FixedOps #AutomotiveTechnology