@FirstBSA waiting for a bus to Bristol Bus station and noticed the bus said X1 which if to Bristol . When getting on asked if he went to Bristol bus station and driver said ‘what’s on the front of the bus ?’ He had just come from Bristol . I said X1 .u struggle with my sight .

@BritishGas well well so someone finally phoned my son . I had told your advisor that threatening someone with debt collectors was causing him mental health despair . Obviously your advisor was informed if this and told my son ‘moneys not worth getting upset over ‘ 1/2

@BritishGasHelp Hi Dan . Any indication what time Joshua might get a call from your complaints team ? We spoke at length on Saturday