Empowering organizations by improving the efficiency of managing regulatory letters, notices & customer bills

Atlanta, GA
Joined July 2013
Digitial Adverse Action Notices: A First Step for Lenders - Digitizing adverse action notices can reduce mailing costs and improve applicant access. Learn why they are a practical first step for lenders. #ConsumerLending #BorrowerCommunica... hubs.li/Q04zHCnb0
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Enrollment friction can keep customers on paper. See how one healthcare provider increased eDelivery adoption from 7% to more than 33% by improving enrollment, statement access and digital self-service. #eDelivery #DigitalAdoption hubs.li/Q04yh-Rf0
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This Labor Day, we recognize the dedication and hard work of people across every industry—including our team, clients, and partners. Thank you for all you do to move your organizations and communities forward. We hope you enjoy a safe and relaxing Labor Day! #LaborDay
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We’re proud to be recognized among DOCUMENT Strategy’s 2026–2027 HOT Companies. 🔥 Read the announcement: hubs.li/Q04w8HCJ0 #CustomerCommunications #CCM #DigitalEngagement #CustomerExperience
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What does better digital self-service require? Our latest blog post expands on six key insights from DataOceans President Lee Nagel’s MarTech Pulse interview. Read more: #DigitalSelfService #CustomerCommunications #CustomerExperience hubs.li/Q04vM7MZ0
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64% of consumers say they would choose debit over credit to avoid fees, according to ACI Worldwide’s Speedpay Pulse research. Is your payment experience keeping up? Discover why communications, self-service and payments need to work toge... hubs.li/Q04tVGrd0
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📣 JUST RELEASED: E-Delivery rules are changing. Our President, Lee Nagel, weighs in on what the SEC’s proposed E-Delivery approach signals for digital delivery, customer choice and the future of connected #customercommunications. Read more: hubs.li/Q04tyL1X0 #eDelivery
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In our latest conversation with @CUInsight, Lawrence Buckley discusses how #digital and mobile channels can increase member engagement, expand self-service, and reduce costs. Ready to modernize your strategy? Schedule a consultation: hubs.li/Q04s7HJB0 #CreditUnions
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Why you Need a Strong Communication Governance Framework Now - Communication governance isn't just compliance. It drives operational efficiency, customer trust, and AI readiness. Read why it matters more than ever. #CommunicationGovernance #C... hubs.li/Q04r282d0
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The best customer success stories start by solving one problem. See how a health insurance organization transformed its member billing journey in our latest case study. 📖 Read the case study: hubs.li/Q04qhlxJ0 #HealthInsurance #MemberBilling
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Assess Your Customer Communication Governance Maturity - Assess your customer communication governance maturity & learn how stronger governance supports consistency, operational efficiency, & future innovation. Read more #CommunicationGover... hubs.li/Q04qtG5z0
Preparing for the future of customer communications starts with strong governance. Explore a practical framework for regulated organizations in our latest eBook. Download our new eBook to learn more: hubs.li/Q04pNr0b0 #CustomerCommunications
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75% reduction in call handle times. See how one health insurer simplified the member billing journey with connected communications, payments, and self-service. Read the case study: hubs.li/Q04n7snD0 #HealthInsurance #MemberBilling #DigitalTransformation
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As AI becomes more integrated into communication workflows, regulated organizations need stronger controls around approvals, version management, delivery records, & oversight. Download our eBook to learn more: hubs.li/Q04pnSYY0 #AI #CommunicationGovernance
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Customer communication governance is becoming a strategic priority for regulated organizations. Learn how stronger governance improves visibility, consistency, operational efficiency, and supports future innovation. Read more: #CustomerCommunication... hubs.li/Q04p61zC0
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Still relying on legacy statement software? See how one community bank reduced IT, print, and postage costs while modernizing customer statements - without replacing its core banking systems. #banking #statementmanagement hubs.li/Q04nRx-M0
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