Ah yes, let's leave the major arterial road in disrepair for weeks and not either coordinate with the relevant reinstatement team or enforce that my contractors completely do the reinstatement job.
Called, asked what was the change as to why fee to be applied now, agent placed me on hold. At least for 13mins now.
Don't worry, I have free calls and 1 more hour till work done. Good thing their hold music is a banger.
HUUUUUHHHH????
What change in operating environment?
Why is a charge being added to the ONE method of movement of money that allows for lower cost less time urgent things to happen?
@ScotiabankJM