Darshna Patel

In health & care, we often focus on a narrow concept of improving "staff experience", when we could be building a much deeper & more profound basis of human connection at work: a sense of belonging. Belonging is when an employee, regardless of their background or role, knows that their voice matters, that their unique experiences enrich the team & that they're not just seen, but understood. Organisations that build a sense of belonging have higher levels of engagement, retention & performance: linkedin.com/pulse/belonging… By @hacking_hr

The psychological safety hierarchy of needs at work by @heidipsychology. I appreciate how Heidi has created three categories. At the base are basic safety needs like not being micromanaged. Next is psychological needs like belonging & sense of esteem. At the top is self-fulfilment needs, the ability to be our true, authentic selves. People who work at the top of their pyramid are the ones with the potential to deliver the best performance.

Don't expect people to act rationally for performance improvement. We're much more likely to perform when we understand & identify with who our work benefits than when we're offered financial incentives or fed a grandiose vision: digitaltonto.com/2022/stop-e… By @digitaltonto #IHIForum