An utter disgrace from @SW_Help. Incidents happen, fine. But the UK is unique in allowing an incident at 4pm to totally screw the whole network a full EIGHT hours later. Shambolic.
I bought a quarter zip top from @marksandspencer a couple of months ago. When I washed it it shrunk to the point of being unwearable. The Waterloo store said "we are a franchise - take it to a proper store." He said I can't do anything without a receipt. He must be stupid.
Why @SW_Help did the Trainline app show the 17.02 from Waterloo to Surbiton as being on time from platform 7 when I checked at 16.59, only for the train to go straight through Surbiton once I was on? Shambolic and disgraceful.
UPDATE: The 17.34 from Esher back to Surbiton then went straight through Esher station too. Which heads will roll for this?
The service from @currys is as bad as it gets. 'Ready to collect in store in 2 days' was a lie. It's 3 days later, I've received no communication, and the guy on their live chat just apologised for the delivery team. I still don't know when it will be ready. Don't shop at Currys.
Never seen anything more disgraceful than the toilet situation at @ThePeninsulist by the O2. Five toilets (nowhere near enough) but only two working (three out of order). It's borderline illegal and certainly ethically unacceptable.
If there's a worse service than @nationalexpress then I'm yet to find it. Disgraceful scenes at London Victoria this morning.
Does @RBKingston think it's acceptable to change their parking permit website, which then breaks and becomes unusable, and then put me on hold for half an hour (and counting) when trying to get through to a human? Disgraceful.
Intermittent internet from @virginmedia for a week now. Every day I get a notification saying that it will be fixed the following day, but this keeps getting pushed back. At what point do I get a discount for the affected month? Should I be paying full price for half a service?
Inhumane conditions on the 14.30 @AvantiWestCoast to Glasgow from Euston. No air con on the hottest day in recent memory. Appalling service.
Can someone at @DAZNBoxing please explain why they make it impossible to cancel a subscription? You end up in a never-ending doom loop because of a bug with their chat bot system. Can this be addressed asap?
Can someone at @marksandspencer help? My order was supposed to be delivered on 19 April but it still hasn't arrived. When I track the order it still says 'estimated delivery 19 April.' see image below. I feel helpless, especially as the contact number was effectively unusable.
Went to check in with @Ryanair 1 hour 57 mins pre departure. App wouldn't let me as I was 'late' (?!), so had to queue at check-in & waste someone's time and pay a £55 fine. How is such an arbitrary/ grossly disproportionate fine okay? Why £55 and not £10 or £500? Disgraceful.
Could @SW_Help explain why the 7.07am train from Surbiton to Waterloo has disappeared from the timetable today?
So @RBKingston rejects my PCN appeal, saying on the one hand it accepted my screenshot showing that the log-in page wasn't working on Chrome (nullifying me using the permit), while also stating that this didn't stop the car being parked there (an almost meaningless observation).
Can someone at @virginmedia help? My TV has not been able to record shows or pause or rewind live TV for a few weeks now. Error code is CS2000.
Good podcast by @hansermoore about Taylor Swift in the Guardian. Only issue is in the final mins when guest Laura describes the critically acclaimed and commercially barnstorming Midnights as having "only 3 good songs" and being "not well loved by her fans." False on both counts.
