We are DC Water. And water is life. Tweets not consistently monitored from 9 p.m. to 7 a.m. or on weekends. Please call 202-612-3400 for assistance after hours.

Washington DC
Joined February 2010
Scary 😱
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Did you spot us in Adams Morgan today? 💧 For #ImagineADayWithoutWater, our outreach team connected with residents, shared resources and highlighted the importance of the water services we rely on every day. Because a day without water is a day none of us can afford to imagine.
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Restoration work is underway along the C&O Canal!

Our crews have begun waterproofing the locks to help seal gaps and prevent water from seeping through the structures.

It’s an important step as we prepare for the canal’s rebuilding.
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Happy Indigenous Peoples’ Day! Today, we celebrate Indigenous cultures and communities while honoring the Piscataway people and their longstanding connection to the DC region.
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TRAFFIC ADVISORY: Overnight lane closures are scheduled tonight, 10 PM–6 AM, for valve replacement work. Traffic will be reduced to one lane on outbound Key Bridge, westbound Whitehurst Freeway and westbound M Street NW. Details: dcwater.com/about-dc-water/m…
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As #CustomerServiceWeek winds down, we’re celebrating our Lead Free DC Customer Service team! 💙 So far in 2026, they’ve handled 11K+ calls and answered 13K+ inquiries. Thank you for making every connection count! 👏
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🚧 Work is moving forward at Pennyfield Lock. Crews are beginning ground improvement and grouting work to stabilize the area ahead of permanent repairs to the Potomac Interceptor. Next up: sliplining to install new pipe sections inside the existing line.
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Additional testing confirms the Potomac River has returned to normal. After months of monitoring and expanded testing, results show the river is healthy, with no current signs of harm from January’s Potomac Interceptor sewer line collapse. Learn more: dcwater.com/about-dc-water/m…
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It’s Customer Service Week! 💙 Our Customer Care teams go the extra mile every day: ✅ 171K+ calls served ✅ 4,800+ customers connected to assistance ✅ $2.5M+ in assistance funding ✅ 94% of billing investigations resolved within 30 days Thank you, Team DC Water! 👏
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We usually love seeing water do its thing. This one had us a little nervous. 😅💧
Olivia Rodrigo’s dress melts while performing ‘the cure’ at The Unraveled Tour.
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The new DC Infrastructure Academy (DCIA) is officially open in Ward 5! Opened by @MayorBowser and District partners, DCIA will expand training for high-demand infrastructure careers. DC Water is proud to be a DCIA partner, helping connect residents to careers, including water.
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Before you log off for the weekend, take a few minutes to check your home for leaks. A dripping faucet or running toilet can waste water and add to your bill. Our free Residential Leak Assessment & Repair Program may be able to help: dcwater.com/customer-center/…
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🏆 FIRST PLACE! #TeamBlueWave took 1st place in the Collections event of the Operations Challenge at @WEForg #WEFTEC2026 in New Orleans. Congratulations to the team for representing DC Water and putting their skills and expertise to the test! 👏
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Beginning Oct. 2, DC Water rates will increase by less than 6%. For the average residential customer, that’s about $9 more per month. The new rates support critical water & sewer improvements while maintaining assistance programs for eligible customers. dcwater.com/about-dc-water/m…
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Small actions at home can help #ProtectTheSource, like how you dispose of old medicine. Flushing it or pouring it down the drain doesn’t make it disappear. @dcwater explains why a medication drop-off is a better option for helping protect our waterways. #SourceWaterProtectionWeek
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BOAT RAMP CLOSURE: The Pennyfield Lock boat ramp is closed to trailers carrying boats during Potomac Interceptor rehabilitation work.

Kayakers and other non-trailer users can still access the ramp.

Details ▶️: dcwater.com/about-dc-water/m…
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DC Water customers are NOT impacted by WSSC Water’s essential-water-use-only request. Our customers can continue using water normally.
Urgent Request - 5:30 p.m. 9/29 Update Essential-Water-Use-Only Request Continues for All WSSC Water Customers as Potomac Water Filtration Plant Resumes Water Production Details ➡️ bit.ly/4j1cUNz
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Progress continues at the DC–Maryland border.

Over the weekend, crews completed an invert pour, placing concrete inside the Potomac Interceptor where the pipe changes in size.

This prepares the section for sliplining, when new pipe will be installed inside the existing line
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How many times have you used water today? For a drink, a meal or a shower, every one of those moments depends on a source worth protecting. This #SourceWaterProtectionWeek, we’re recognizing our shared role in caring for the water our communities rely on. #ProtectTheSource
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DC Water retweeted
Do you know where your drinking water comes from? In our region, we depend on the Potomac River. Help us celebrate this waterway and others in the region during #SourceWaterProtectionWeek by taking action to #ProtectTheSource!
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