CxHub.MX retweeted
We don't really need more data; we need better #customer insights. Come hear how from @Forrester's @JonMasland at the Denver CXPA lunch next Thursday, May 3rd at 11:30am.
More details and sign up here:
cxpa.org/events1/events/simp…
#CX @DenverCXPA @CXPA_Assoc
This is a great article form @HarvardBiz. Too much empathy is too much @leonardoreyes @ideadomx s.hbr.org/2pHWu3g