Aly Richards (@CxGenius) header
Aly Richards (@CxGenius) profile picture

Marketing Thought Leader, Author, CEO

Farnham, Surrey, UK
Joined March 2010
I just uploaded “WhatsApp Video 2021-12-16 at 19.08.00.mp4” to #Vimeo: vimeo.com/662889119
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I just uploaded “WhatsApp Video 2021-12-16 at 19.09.13.mp4” to #Vimeo: vimeo.com/662889127
I just uploaded “WhatsApp Video 2021-12-16 at 19.10.10.mp4” to #Vimeo: vimeo.com/662889149
I just uploaded “Pyramid 3 percent” to #Vimeo: vimeo.com/469216469
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I just uploaded “Maps to Funnels” to #Vimeo: vimeo.com/440254001
I just uploaded “Next Best Content” to #Vimeo: vimeo.com/440249413
I just uploaded “Channel strategy” to #Vimeo: vimeo.com/440247648
I just uploaded “Sales funnels and Campaigns” to #Vimeo: vimeo.com/440244859
I just uploaded “Editorial Planning” to #Vimeo: vimeo.com/440240310
The difference between a buyer journey and a customer journey
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State of Customer Journey Mapping 2020 Insights ed.gr/cawcn
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Mapping the Buying Journey #cx
Knowing your customers needs
Customer Journey Management – Overcoming the silo problem cxgenius.org/customer-journe…
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