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Sharing the best posts from Customer Service and Customer Experience Professionals. Follow us for top #custserv and #custexp pro news

Joined July 2015
Photo by Custserv_Pro (@Custserv_Pro)
Custserv_Pro retweeted
Replying to @BarclaysUKHelp
@BarclaysUKHelp So, how much longer do you actually need to get our account information up-to-date? Is 7 weeks not enough? Wrong forms, returned emails, unwell relationship manager... What next? Your mandate team need to update us ASAP. #fail #COVID19 #BounceBackLoans
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Custserv_Pro retweeted
Dynamic FAQs for Self-Service & Contact Deflection With our dynamic FAQs, customers no longer need to leave the page to get smart, instant answers to their questions. Check out our blog post to find out how it works #faqs #selfservice midwaysky.co.uk/2019/11/05/d…
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Custserv_Pro retweeted
6 Golden Rules For Multi-Channel Customer Engagement: ddsk.co/babcfhb via @Digi_Desk #CX #custserv
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Come on Fiji #London7s
Voice of the Customer through the Employee: ddsk.co/babcegf via @Digi_Desk #VoC #CSAT #custserv
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Custserv_Pro retweeted
Voice of the Customer through the Employee: ddsk.co/babcegf via @Digi_Desk #VoC #CSAT #custserv
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Custserv_Pro retweeted
What makes the perfect Agent Workplace? ddsk.co/jfcbhb via @Digi_Desk #cctr #custserv
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The Evolution of Voice of the Customer (VoC): ddsk.co/ihehbj via @MWS_CSAT #VoC #CSAT #custserv
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Custserv_Pro retweeted
The 6 Golden Rules of Effective Multi-Channel Customer Engagement: ddsk.co/ifecji via @Digi_Desk #digital #custserv
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The #CustExp & #CustServ Daily is out! paper.li/KevinLeifer/1459284… #CX Stories via @crmetrics @MidwaySkyUK @billquiseng #custserv #cx
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The latest The CX Bulletin! paper.li/RaghuSripada/143020… Thanks to @1callres @LindaHardenCCP @MidwaySkyUK
Pharmaceutical Field - Top 5 R&D hubs in the UK ddsk.co/gibfgh via @Pharmafield #in
Custserv_Pro retweeted
The latest Sitecore News Updates! paper.li/tzarski/1495630786?… Thanks to @MidwaySkyUK #customerexperience
How To Improve Your Communication Skills At Work ddsk.co/fajehg via @pdiscoveryuk
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No I in TEAM: How to Build Successful People ddsk.co/ggahaf via @pdiscoveryuk #in
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Team & Cross functional Working!! #teamwork ddsk.co/ghffcj
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We're in sunny Lyon today! Meeting with clients, preparing for their workshop in June! ddsk.co/ggggfb
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