@Customer_Event

The official twitter account of the Next Generation Customer Experience conference. #NGCX

 New York, NY
nextgencx.wbresearch.com
Joined January 2011
  • Tweets6.9K
  • Following6.6K
  • Followers8.1K
1.1KMedia
Next Generation CX retweeted
1to1Media@1to1Media21 Mar 2016
We're proud to be a media partner of #NGCX. Hope everyone is having a terrific day! qoo.ly/8b839 @Customer_Event
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Next Generation CX retweeted
Intellex@IntellexMR22 Mar 2016
Proud: CFM International exhibiting at @Customer_Event! Did you already have a chat with us? #CEx #VoC #NGCX #NGCX16
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Next Generation CX retweeted
Erika Paman-Mercado@HerAirness0427 Mar 2015
Met @JohnnyCupcakes at @Customer_Event & was inspired! Purchased my shirts today...can't wait to be an advocate of their brand!
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Next Generation CX retweeted
Gina Bhawalkar@ginabhawalkar25 Mar 2015
Had a great time at the NextGen CX conference! Thanks for a great event and inviting me to speak. Will definitely be back. #NGCE
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Next Generation CX retweeted
Caroline Chang@mscarolinechang25 Mar 2015
Panel discussion on optimizing for current/future mobile experience. Key question: how are you optimizing for mobile? #NGCE @Customer_Event
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Next Generation CX retweeted
Experience Investigators@ExpInv24 Mar 2015
Insights on emotional #CustomerFeedback: @jeanniecw is onstage in 20! | Next Generation Customer Experience | Follow @customer_event & #ngce
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Next Generation CX retweeted
Nick Ris@nickris24 Mar 2015
With customer journey maps and NPS we use language that's foreign. 'Satisfied' said no one. Use real verbiage. @jeanniecw like #Love? #NGCE
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Next Generation CX retweeted
Caroline Chang@mscarolinechang24 Mar 2015
"You don't have the right to innovate if you can't find and fix" on getting executive buy-in across the org #ngce
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Next Generation CX retweeted
Nick Ris@nickris24 Mar 2015
Customer expectations have never been higher... Listen listen listen. Less analytics more direct human to human engagement #NGCE – at San Diego, CA
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Next Generation CX retweeted
Jeannie Walters@jeanniecw24 Mar 2015
Timeline around release: critical for software customer experience. What can be resolved days/months after release? via Barbie Fink #ngce
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Next Generation CX retweeted
Alchemer Mobile@Apptentive24 Mar 2015
Hey #NGCE conf, join us for a beer with some of SoCal's mobile companies at #AppyHour tonight! ow.ly/KKTUz
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Next Generation CX retweeted
Dan Bentz@de_strategist24 Mar 2015
Fantastic job @FinkBarbie with nailing the importance of the CX influence in @Adobe culture #NGCE #CX
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Next Generation CX retweeted
Jeannie Walters@jeanniecw24 Mar 2015
Curious about some key insights from day one of Next Generation Customer Experience? I summed it up a bit. ow.ly/KKFCi #ngce
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Next Generation CX retweeted
Nick Ris@nickris24 Mar 2015
'We earn customers for life' David Mingle @GM #CustomerLove #NGCE – at San Diego, CA
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Next Generation CX retweeted
Janna Kimel@third_brain24 Mar 2015
Matt Cohen relates Customer service to the God Particle. Awesome. #NGCE
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We earn customers for life. @Customer_Event #generalMotors
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Next Generation CX retweeted
Erika Paman-Mercado@HerAirness0424 Mar 2015
Getting Day 2 of innovative and creative thinking of @Customer_Event started #NGCE
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Next Generation CX retweeted
Robi Ganguly@rganguly23 Mar 2015
"What companies want to do is get employee's real-time feedback and input about the customer experience" #NGCE
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Next Generation CX retweeted
Empovia@empoviaco23 Mar 2015
"Outside In" is an often cited resource here at the #CX conference. amazon.com/gp/aw/d/054791398… #NGCE Author @kerrybodine is here I believe...No?
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Next Generation CX retweeted
Erika Paman-Mercado@HerAirness0423 Mar 2015
Replying to @TogetherSpin
@TogetherSpin a challenge w/introducing new #CX tools is buy-in from all stakeholders #nplchatcx #NGCE
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