@CustomerOptix

CustomerOptix is a customer experience improvement service aimed exclusively at small business owners to help them better understand and serve their customers.

 Perrysburg, OH
customeroptix.com
Joined June 2016
  • Tweets138
  • Following82
  • Followers7.5K
69Media
If you haven't made the shift already, you really should consider it. smallbiztrends.com/2021/01/s…

3 Tips For Ecommerce Small Business Owners to Prepare for the Holidays

The holidays are coming, and that means increased opportunity for many owners of e-commerce small businesses. Savvy owners should take this opportunity to draw as much traffic as possible to

smallbiztrends.com
CustomerOptix retweeted
SBA
@SBAgov27 Jan 2021
𝗦𝘁𝗮𝘆 𝗶𝗻 𝘁𝗵𝗲 𝗸𝗻𝗼𝘄! Sign up for local and national SBA email newsletters 📧 to stay updated on pandemic relief and other programs for your small business. ➡️ sba.gov/updates

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Be sure to take advantage if you haven't already. smallbiztrends.com/2021/01/e…
Next year will pay dividends to small businesses who invest wisely now in themselves and their customers. Check out these 15 Small Business Trends from @Forbes forbes.com/sites/forbescoach…
#shopsmall
#ShopSmall forbes.com/sites/catherineer…
Instagram shoutouts could save your small business from shuttering this year, so don't be afraid to ask for them! (via @FastCompany) fastcompany.com/90575901/tha…

That lovely Instagram shoutout could save a small business from shuttering this year

Kudos matter now more than ever. On average, social media endorsements of small businesses generate 23% of revenues, according to data from Amex.

fastcompany.com
#SmallBusinessSaturday is Nov. 28! blog.constellation.com/2020/…

Prepare for Virtual Small Business Saturday | Constellation

This Small Business Saturday, take advantage of the trend toward online shopping by learning how to market and sell your products or services virtually.

blog.constellation.com
By knowing the latest business news and trends, it’s easier to grow company sales, offer better customer service, and operate more effectively. connecteam.com/latest-small-…
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EY has identified five key consumer segments with new or intensified attitudes as a result of living through the pandemic. How will this impact your business? ey.com/en_gl/news/2020/07/ey…
What's most important to consumers when shopping small businesses this holiday season? Are you ready? @smallbiztrends smallbiztrends.com/2020/09/s…
53% of top performers – companies with the strongest revenue growth and profit-margin change – consider the quality of their customer experience as their top strategic priority. How's your CX? forbes.com/sites/sap/2020/08…
Great example of a small business pivot during COVID.
Restaurant News
@NRNonline18 Aug 2020
Just Salad CEO Nick Kenner on how he protected his family and the safety of his employees during the coronavirus pandemic ow.ly/34vR50B1LRQ @justsalad
Thinking of starting a new business or still need to trademark your brand name? Here's how. #brandprotection #customerexperience businessnewsdaily.com/15762-…

How to Register and Trademark a Brand Name

If you want to protect your business's intellectual property, the first step is to register and trademark your brand name. Here's how.

businessnewsdaily.com
Are you putting any of these into practice? hbr.org/2020/07/what-safe-sh…

What Safe Shopping Looks Like During the Pandemic

Whether they stayed open through the pandemic or are just starting to reopen, retailers are confronting a variety of state guidelines to help them implement social distancing. While there is no...

hbr.org
Great article by @smallbiztrends! A great #CustomerExperience will keep them coming back.
Small Business Trends
@smallbiztrends4 Aug 2020
82% of Shoppers Will Pay More Now to Support Small Businesses sbt.me/d6z
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"The pandemic has put off Small Business Week, but sharpened the focus on why it's so important." bit.ly/35AKeTv #smallbusinessstrong #customeroptix #cx

The Best Time to Celebrate Small Business Is Right Now

The pandemic has put off Small Business Week, but sharpened the focus on why it's so important.

inc.com
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Looking for some inspiration this weekend? Check out the below article from @Inc! #smallbusinesslove bit.ly/2z0bb7b

3 Books to Help Your Company That Aren't About Business

They weren't supposed to be "business books," but the takeaways suggest otherwise.

inc.com
“Don’t just say, ‘we’re sanitizing on a regular schedule, show them.” -Jack Li, Datassential #covid19 #customerexperience #cx #smallbusinesses bit.ly/2YjH70P
The U.S. is planning to announce a major expansion of coronavirus testing at CVS stores and other retail locations bloom.bg/2YjFkc6 #retail #makeadifference #teamwork #community #healthcare

U.S. Plans Expansion of Testing at CVS, Other Retail Locations

The U.S. is planning a major expansion of coronavirus testing at retail health locations around the country, part of a plan to vastly expand checks for the virus and begin getting people back to work.

bloomberg.com
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