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Joined July 2008
Cox Customer Care retweeted
Escambia County: Spectrum continues to make progress restoring service to customers impacted by Hurricane Isaias. 80% of our customers across the county are back online. We understand how much our customers rely on our services. To support local efforts, we have brought in additional support crews who are ready and waiting to access over 110 areas that are heavily damaged; these areas need to be cleared and safe before that work can be completed. We appreciate your patience as we continue to focus on restoring service to impacted customers as quickly and safely as possible. For more information, please visit spectrum.net/stormcenter
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Cox Customer Care retweeted
Pensacola customers, we have deployed two WiFi trailers in your area as we continue restoration efforts after Hurricane Isaias: Hitzman-Optimist Park and Bayview Park:
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Cox Customer Care retweeted
Spectrum is preparing for Hurricane Isaias. We are actively monitoring conditions, and are staging crews so we can respond as quickly as possible. We work closely with local power companies; if you lose power, they will have the most accurate information. Once power is restored, and conditions are safe, our techs will work quickly to restore any affected services. For more information, visit: Spectrum.net/stormprep For our customers in areas formerly serviced by Cox Communications: cox.com/residential/support/…
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Cox Customer Care retweeted
Tagging @CoxComm because I just looked at the wristbands!
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Cox Customer Care retweeted
Replying to @CoxHelp
Working now... Thanks for ur prompt response... Whoever is behind the screen KUDOS GREAT JOB
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Cox Customer Care retweeted
So thankful to Cox Communications for funding Ozobots for my class! Christmas came early! #Donorschoose #Ozobots #LFEDolphins #SVInnovates
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Cox Customer Care retweeted
I know it's cool to hate on telcos/isps, but @CoxHelp has always been really helpful and responsive to me. – at Escondido, CA
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Also, thank you so much, Colleen @CoxComm <3 I really appreciate your help this whole time!
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Cox Customer Care retweeted
While my experience with @CoxComm tech has been horrible.. My experience with @CoxHelp has been great.. Give Colleen a raise!
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Cox Customer Care retweeted
Update on my Cox issue. As soon as I posted my internet issues I was contacted through Twitter by a Cox Customer... fb.me/8CGREEa5u
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Cox Customer Care retweeted
.@CoxHelp Yo! Whoever helped me with ticket# 4534542 over the phone was amazing. Can you tell his boss so he gets a raise? Mad props.
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Cox Customer Care retweeted
Just had some AMAZING customer service from Colleen, repping @CoxHelp. Wish I’d reached out earlier. Thanks, Colleen!
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Cox Customer Care retweeted
We got @CoxComm again and now I can talk into the cable box through the remote.
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Cox Customer Care retweeted
Take it from me, @CoxComm's #Contour TV-over-the-web feature is actually really neat. No cable boxes or add-ons needed. Awesome!
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Cox Customer Care retweeted
Just had the most amazing customer service from @CoxComm. Weird, because I dread having to call customer service in general. ❤️ – at Lakewood, OH
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Cox Customer Care retweeted
And when the archiving-data-blues got you feelin' down, there's @CoxComm #Gigablast to lift your spirits :) (Cc @tbeast)
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Got my new @CoxComm contour remote with voice recognition. Is it legal to marry an inanimate object yet? #IHeartMyTV #FreeUpgrade #Inlove – at Oklahoma City, OK
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Cox Customer Care retweeted
Replying to @CoxHelp
@CoxComm Greeted in parking lot, smiling employees eager to help and very polite, doors held open both ways and issue fixed quickly! Thanks!
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Cox Customer Care retweeted
Replying to @CoxComm
@CoxComm Just at solutions store-Centennial Hills (Las Vegas) & received literally the best customer service ever, anywhere, of all time!
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Replying to @TWC_Help
No thanks, I have @CoxComm which is fast, awesome, reliable, and never throttles or random drops connection for the last 10 years.
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