We're an independent consumer advocate dedicated to keeping the superannuation industry honest and consumer focused. Links & retweets ≠ endorsement

Sydney, New South Wales
Joined July 2019
How much do you think you need to retire? It might be less than you think. We have updated our retirement savings targets, released today. All the details here: bit.ly/3Wq1qqA
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🚨 New submission: financial advice reform isn’t enough on its own. The Fed Govt’s latest reforms aim to expand the advice super funds can give, but without better retirement products, these changes won’t deliver. Read our submission: bit.ly/4e4Yuam
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We welcome the draft legislation on payday super, but the partial ban on advertising super products during employee onboarding doesn't go far enough. Link in comments.
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ASIC is suing @AusSuper over massive failures in handling death benefit payments. When some people are waiting 4 years to receive the money they're owed, it's clear that mandatory customer service standards for super are long overdue. Link in comments.
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In a huge win for consumers, the government has announced it will introduce mandatory customer service standards to super. We welcome the government's commitment and look forward to representing consumers in the subsequent consultation. Read our MR: bit.ly/40SDkaO
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ASIC's court action against CBUS for long insurance claims handling delays highlights the urgent need for the Federal Government to mandate member service standards. Read our MR: bit.ly/4fMxnAP
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We've found that a huge 80% of super funds impose a minimum balance on account-based pensions, forcing retired members with the lowest balances to stay in the accumulation phase, paying unnecessary tax on their earnings. Read our new article: bit.ly/3CizJc2
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SCA's @xavierohalloran told ABC's @patawright that seemingly minor differences in performance or fees can make a vast difference to retirement outcomes. "Even half a per cent difference in fees or performance can lead to $100,000 difference" bit.ly/4e32XJ6
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Super Consumers Australia retweeted
Super laws mean a perpetrator of domestic/family violence can claim the super of their victim when the victim dies Family members of victims and peak bodies are calling for urgent change. New from me for @choiceaustralia/@ConsumersSuper bit.ly/4hhhL9M
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ICYMI: A little-known administrative hurdle is prohibiting tens of thousands of Australians from accessing tax-free account-based pensions. @ConsumersSuper's Katrina Ellis says minimum-balance requirements for account-based pensions are “just wrong”. bit.ly/3Ny6nZB
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Super Consumers Australia retweeted
A simple guide to an often confusing claims process. Read more: pulse.ly/fjo4pp5zv6
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Super Consumers Australia retweeted
In this month's @choiceaustralia magazine: Many super funds provide retirement calculators to help people work out how much income they can expect in retirement. But a @ConsumersSuper deep dive found many of these tools are seriously flawed.
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Super Consumers Australia retweeted
If you've got multiple super funds — perhaps from different jobs — you might want to consider merging them into one to save on fees. Here's what to consider moneysmart.gov.au/how-super-…
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