The National Consumer Voice for Quality Long-Term Care is a nonprofit organization dedicated to achieving quality for people with long-term care needs.

Washington, DC
Joined April 2009
National Consumer Voice for Quality Long-Term Care retweeted
#MemberSpotlight: Lori Smetanka, executive director of the @ConsumerVoices, was quoted in a report that examined federal inspection records and court documents, which revealed multiple cases of sexual assault involving vulnerable adults in nursing homes. fox13now.com/news/fox-13-inv…
3
4
127
Your vote is your voice and moving into a long-term care facility doesn’t change that. Learn more about exercising your right to vote as a long-term care consumer on our website: theconsumervoice.org/voting-….
128
If you receive a suspicious call, text, or email that mentions Social Security, ignore it and report it to ssa.gov/scam. Report other government imposter scams to FTC.gov #SlamTheScam #NCPW2026
3
99
Hang up or ignore suspicious calls or messages. Government employees will NEVER threaten you or demand immediate payment. #SlamTheScam #NCPW2026
70
It’s National Consumer Protection Week! Help us #SlamTheScam & don’t let government imposters fool you. Spot scams, know the red flags, and report suspicious activity at ssa.gov/scam. #NCPW2026
75
Consumer Voice is now accepting session proposals for our 2026 Annual Conference! Proposals are due by April 5. Find more information here: bit.ly/4kQxdfp
1
71
Join us in opposing the SAVE Act, legislation that would restrict Older Americans' right to vote by requiring documentation that can be difficult or impossible for them to access. Take action now: bit.ly/46hMsrE
1
1
54
Senate Democrats have introduced new staffing standards under the Nurses Belong in Nursing Homes Act. This bill calls for $800 million in enforcement funding plus Civil Money Penalty funds to go toward investing in the long-term care workforce. Read more: bit.ly/3Oc2flI
3
5
89
National Consumer Voice for Quality Long-Term Care retweeted
#MemberSpotlight: Lori Smetanka, executive director of the @ConsumerVoices, was quoted in a New York Times article discussing nursing home executives donations and revoking of a Biden-era rule requiring increased nursing home staffing. nytimes.com/2026/01/27/us/po…
1
2
2
63
Scott Wilson, a WA assisted living resident, published an op-ed to raise awareness of the right to appeal discharges after two attempts by his facility to initiate evictions led him to appeal, and win, with the help of the WA LTC Ombuds program. Read more bit.ly/4rbkw1d
29
Consumer Voice remain steadfast in our commitment to raise the voices of residents of long-term care facilities & ensuring residents and families have a seat at the policy table. Join us in 2026 as we advocate for quality long-term care for all consumers. theconsumervoice.org/donate/
1
1
53
#ICYMI Check out the most recent episode of the Pursuing Quality Long-Term Care podcast: theconsumervoice.org/news/ep…
1
51
Consumer Voice surveyed residents of long-term care to find out what life is really like for them on a day-to-day basis. We received answers from more than 450 residents, and their responses were eye-opening. Read the report: theconsumervoice.org/wp-cont…
2
42
Together, we can make long-term care residents’ voices stronger. Your support makes it possible. theconsumervoice.org/donate/
1
26
Join us in launching our next 50 years of advocating for quality long-term care! Donate now: theconsumervoice.org/donate/
1
1
36
It’s #GivingTuesday! Help us ensure dignity and quality care for every long-term care consumer. Your gift fuels advocacy and change. Donate today: theconsumervoice.org/donate/
1
2
35