Closing out the week with a little color from our colleagues in India. Our teams came together to celebrate #Navratri, bringing festive decorations, bright yellow outfits, and plenty of smiles to the office. Thank you to everyone who helped bring the celebrations to life!

30%+ faster from ticket completion to closure. For Modo Networks, ConnectWise AI Agents™ are helping technicians resolve more complex issues without escalating. See how Modo Networks is building cleaner, more consistent service desk operations with AI >> ms.spr.ly/6014aUQ7r

The people in your corner make all the difference. This November at IT Nation Connect™ Global, we’re introducing Who’s in Your Corner?, a new Women in IT & Allies Experience. 👀 Learn More: ms.spr.ly/6014ask28 #ITN26 #ConnectWise

20 hours of technician time saved every week. For Interware, ConnectWise AI Agents™ are automating ticket triage and dispatch before they reach technicians. See how Interware is reducing manual effort and creating more capacity for higher-value work >> ms.spr.ly/6019aUQzx

Exciting news: T-Pain is taking the stage at IT Nation Connect Global 2026! Sign up today >> ms.spr.ly/6014aU8Up Come for the community, innovation, and growth, stay for an unforgettable performance that will have you hitting the dance floor. Don't miss it! #ITN26

One month to go until IT Nation Connect™ Global. From practical takeaways to new perspectives from peers and industry leaders, IT Nation Connect Global is designed to give you ideas you can bring back to your team. Save your spot: ms.spr.ly/6019aWLs7 #ITN26

Cybersecurity Awareness Month is a good reminder: recovery starts before disaster strikes. Our Disaster Recovery Plan Template & Guide for MSPs walks through RPO & RTO targets, recovery planning, and customizable templates you can use with your clients: ms.spr.ly/6010aWKoM

ConnectWise AI Agents™ now touch 100% of tickets on Allevia Technology’s help desk board, helping the team clear a standing backlog of 20-plus untriaged tickets and dispatch work within 24 hours. See how they did it >> ms.spr.ly/6010aYwRm

Earlier this week at the MSP 501 Gala, CPTO David R. took the stage to present one of the evening’s awards as the industry recognized top MSPs Special congratulations to TPx, Abacus, and New Era Technology, three ConnectWise partners recognized among this year’s Top 10 MSPs.

Starport Managed Services is turning AI adoption into measurable service desk gains with ConnectWise AI Agents™, helping reduce manual effort, improve consistency, and create more capacity across the team. Read the full case study >> ms.spr.ly/6010aYZTr

Cybersecurity Awareness Month is here. What’s hiding in your endpoints? We’re kicking off October with a practical resource for MSPs and IT teams looking to bring endpoint monitoring, protection, and recovery together into a stronger strategy. 👉 ms.spr.ly/6012aYZJe

What does more consistent service desk triage look like? See how AI-assisted routing is helping InsITe Business Solutions reduce manual board-watching, improve consistency, and build a more scalable service desk >> ms.spr.ly/6016a9ylI

What does 90%+ customer satisfaction look like while continuing to grow? For Digiflow, it starts with the structure ConnectWise PSA™ brings to its operations. Hear how that structure helps Digiflow continue growing as one of Norway’s leading IT partners ms.spr.ly/6014a5vuI

Two incredible guest keynotes. One last week to save $200. Molly Bloom and Jeremy Bloom are taking the stage at IT Nation Connect™ Global 2026 to share two powerful perspectives on performance. Early Bird pricing ends September 25. #ITN26 RSVP: ms.spr.ly/6012a5zU0

What does scaling look like when your team handles about 200 tickets every day? See how Community Technology Services is using ConnectWise AI Agents™ to reduce alert noise, improve prioritization, & support business growth without adding headcount >> ms.spr.ly/6013adY31

Two incredible stories. Two perspectives on what it takes to perform, adapt, & keep moving forward when the stakes are high. We’re excited to announce that Molly Bloom & Jeremy Bloom as guest keynote speakers at IT Nation Connect™ Global 2026. Learn More: ms.spr.ly/6012abutu

At IT Nation Connect™ ANZ 2026, ConnectWise CCO Mari-Frances Bentvelzen shared how we’re working to make transformation easier for partners, from adopting AI and migrating products to simplifying onboarding, support, training, and more. Read more: ms.spr.ly/6016aZsJY

Read more about the technology and product innovation behind our move toward Predictive IT >> ms.spr.ly/6017akF4N At IT Nation Connect™ ANZ 2026, ConnectWise CPTO David Raissipour discussed how ConnectWise is bringing data and AI together across the ConnectWise Platform™.

At IT Nation Connect™ ANZ 2026, ConnectWise CEO Manny Rivelo shared his perspective on a shift from scaling primarily through labor toward scaling intelligence across the business. Read more about his full vision and action items >> ms.spr.ly/6012akFZ8

September 11, 2026: That’s when the 24-hour notification requirement starts taking effect under the EU Cyber Resilience Act Article 14. See what ConnectWise is doing to help you prepare, including six action items to start now. Read the blog >> ms.spr.ly/6018akRwI