Helping product and research teams to learn and discover insights from user interviews.
Joined March 2016
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We just added a new overview video to ConfirmKit.com 🎉 It doesn't cover everything but it's a quick peek at some of the workflows.
Feature launch alert 🎉🎊🎁
Every person you talk it is unique, but that doesn't mean they may not share behaviors, goals (and other attributes) with other people you speak with. We just released a feature to show you what all your users/interviewees have in common. 🚀🥳
This feature is useful because: 🤔
- It may show shared user attributes that you didn't know existed
- It could verify that your user persona is accurate
- It might show you that your user persona needs to be changed
- It could lead to more research ideas
Feature launch alert 🥳🎉
Your user research data just got upgraded. You can now correlate what people tell you to any demographic or psychographic you think is useful. We'll show you the patterns.
We've been laying the groundwork for some big features. Wouldn't it be great if we could identify demographics and psychographics to the data we collect in user interviews?
We'll be able to answer questions like:
1. What do our recent batch of new users have in common?
2. What did a recent batch of churned users have in common?
3. What do all the users who validated our hypothesis have in common?
Finding patterns in user and customer development interviews can be time consuming. We just made it a little easer. ConfirmKit now finds all the data that occurs together. We'll surface the data, you decide what you want to do with it. 🥳🥂🎉🍾
We've got something really exciting launching soon. Keep a close eye on your Project's Insights tab 😊
What are some research tactics for startups considering their constraints? We wrote an article on User Research Tactics for Startups. confirmkit.com/blog/user-res…
Got any tactics we should add to the list? Let us know 🚀
We recently redesigned the project summary view in ConfirmKit. So far the response has been really positive. Hurray for #redesigns! 😊 It's just another step in helping make user research and customer development more accessible to the entire team 👩💻👨💻 #uxresearch #customerdev
Thank you @sgblank for listing us in the Customer Development section of your Tools for Entrepreneurs resource at steveblank.com/tools-and-blo… #grateful #ecstatic 😊 🙏
We also wrote up a little thing about "Tell me a story" type discovery questions: linkedin.com/pulse/discovery… As always, we appreciate any feedback 😊
We wrote up a little thing about "Throw a dart at a map" type discovery questions here: medium.com/confirmkit/discov… If you have feedback please share, we're 👂
We wrote a little guide about asking questions: What to ask when you don't know what you don't know. confirmkit.com/guides/user-i… The article will continue to evolve over time so please let us know if there's something we should add or change. 🙏
Hurray, we just added our new "Observations" feature 🤗🎈🎊🎉🍾 Now you can learn from users in any way you want!
User research can happen in so many different ways. Soon an "Observations" feature will be available in ConfirmKit. It'll allow a researcher to record, track, and share any type of user interaction. Yup, we're pretty excited about this 🤗 📋📊 Coming soon ⌛️ Stay tuned 📺
If you're looking for a bit of distraction, and perhaps some inspiration, these designs are great! designyoutrust.com/2018/05/d…